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发帖数: 938 | 1 这个司机名字叫Ali Ghazanfari，大家帮忙看看是哪国人？
一个女大学生打车，下车后没钱想刷卡，司机说刷卡机坏了，要用一个苹果手机刷卡附
件刷钱，女大学生没仔细看，结果被刷了787刀。
A college student from Winnetka, Illinois jumped into a cab for a short ride
to a restaurant in downtown Chicago, but instead of a couple dollars, she
was charged almost $800.
In December, 20-year-old Becky Siegel was running late to meet friends at
the Sweetwater Tavern and Grille, so she went immediately from the Metra
train to a cab at the Ogilvie Transportation Center.
View photo
.
Becky Siegel (WFLD)
The restaurant was less than two miles from the station and Becky’s mother,
Susan Siegel, told WFLD Fox 32 News, "He was apparently very friendly and
chatty, and was talking about pedestrians crossing where they shouldn't."
Once she arrived at her destination, the student asked the cab driver if she
could use her credit card for the fare. “He gave her a price and she
thinks it was, you know, under ten dollars,” explained Susan. “And so she
said, ‘Can I use a credit card?’ And he said, ‘Oh, my swiper isn't
working. Here give it to me and I'll do it on my Square."
The Square mobile payment device (AP Photo/Russel A. Daniels)
The Square device and app allow merchants to charge customers through a
mobile device. Becky handed over her credit card, told the driver to add a $
2 tip, and signed the app. Becky told the Chicago Tribune, "I guess I didn't
pay attention or I didn't look…I just signed my name with my finger and I
left."
Susan Siegel (WFLD)
The problem was, as Susan Siegel found out while reviewing her transactions,
instead of a charge under $12, the card was charged a whopping $787.33. Ms.
Siegel contacted Visa customer service to dispute the charge, but because
Becky had signed off on the transaction, a refund was refused. The Chicago
Police department told Siegel that there was nothing they could do about it
either. Angry about what transpired, Siegel contacted the driver, Ali
Ghazanfari, for a resolution. Instead the cab driver stood behind the nearly
$800 charge.
(WFLD)
Ghazanfari’s tune changed when Siegel got in touch with the Chicago Tribune
’s, “What’s Your Problem?” problem solvers. They reached out to the
Chicago Department of Business Affairs and Consumer Protection. "I remember
exactly what happened,” the driver told the Tribune. I made a mistake on
the fare." Ms. Siegel said, "He called me two or three times, and he was in
a panic. What I do know is that he is really sorry that he got caught."
Ghazanfari said he made efforts to contact Square and his bank to refund the
Siegels’ money but because the company had only the last four digits of
their credit card, that was not possible. Another request to Visa by
Ghazanfari and Siegel working together, was unsuccessful.
Mika Stambaugh (WFLD)
Mika Stambaugh, a spokesperson for the Department of Business Affairs and
Consumer Protection, said that they contacted Square and the company
promised to send Siegel a check for $787.33 by the end of this week.
Stambaugh added, "Our department has suspended his public chauffeur license
pending this investigation… He cooperated with us but he's not in the
country so we still have a few unresolved issues pertaining to this case.”
So how can you avoid incidents like this from happening to you? Ms.
Stambaugh explained that, "The problem here was that Square is a non-
approved device. So we want to urge people to use the front and back mounted
credit card device payment systems in our cabs and that's it." She also
said that passengers should never allow their credit card to leave their
hands and if it does, to contact 3-1-1. Finally, a lesson that Becky Siegel
learned the hard way, always double check the final charges before signing a
credit card receipt |
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