m****p
发帖数: 412 | |
p*******n
发帖数: 2697 | |
m****p
发帖数: 412 | 3 it should have 50K points..... |
E*******e
发帖数: 1309 | 4 how do you know its only 10K? you just got the card |
y**y
发帖数: 1261 | 5 收到卡了，打电话给客服，拒绝50k, 说只给哥大学生，不是哥大的，只给10k.
白申请了。screw it. |
y****c
发帖数: 2260 | |
e***i
发帖数: 43 | |
y**y
发帖数: 1261 | 8 网上激活没用，最后还是只给你10k. 在他的系统里只要是slickdeal 那个link 申请的全是10k, 根本没有显示50k 的offer。
This offer is completely dead. Move on...
【在 y****c 的大作中提到】
: 没事打毛个电话。
: 网上激活1分钟的事
|
l*****8
发帖数: 1095 | 9 我也打了，那个客服很谨慎，一直问我申请时候code是多少，我说忘记了，他说让我想
起来了再打，还
说他们之所以问code是想要兑现amex的承诺啊啥的一大堆。。。
我觉得最后还是会给的吧，上次pass卡也是这样说target，还专门发email给我说你不
是target的拿
不到bonus的，最后还是一分不少的都拿到了。
的全是
10k, 根本没有显示50k 的offer。
【在 y**y 的大作中提到】
: 网上激活没用，最后还是只给你10k. 在他的系统里只要是slickdeal 那个link 申请的全是10k, 根本没有显示50k 的offer。
: This offer is completely dead. Move on...
|
y**y
发帖数: 1261 | 10 Update from Original Slick deal Post:
Ok, so I have some more interesting information about this whole ordeal and
what it means for us. American Express is definitely well aware that this
special offer has gone viral. I also confirmed that it was in fact only
meant to be targeted to a small group of people (recent Columbia Graduates).
It was also (supposedly) supposed to only be valid until 5/11 (two days
prior to the posting on SD). But as we all know, for some reason none of
that was ever mentioned in the T&C nor the application. It never stipulated
any target group, limitations or expiration.
Outside of maybe the first group of people who applied, everyone else was
defaulted to the 10k/1year promo. So when you receive your cards and/or call
to activate, that is what you will be told you have been given. But all is
not lost!
Obviously the impact to Amex is definitely substantial. God knows how many
people applied and got approved for a card. The matter is currently being
handled by the "Recovery Department". From what I understand, this is
basically the highest level group in the customer service area and reports
directly to executive management. They are actually higher in rank then the
"Executive Team". At this point, due to the scope of the situation, these
are the ONLY people who are going to be able to approve or disapprove the
application of the special promotion to our accounts. They have already
issued out an internal company memo, so every employee is well aware of what
's going on. There is NO POINT in arguing or asking for anything to the
people you speak with on the phone. They will not be able to help you until
the Recovery department makes it's ruling. And you will not be able to speak
with them directly.
The Recovery group is currently evaluating the situation to determine how to
proceed. I imagine their decision will greatly depend on the number of
people who took part in their offer. They are trying to figure out exactly
what happened, why it happened, how it happened, and what to do about it.
I personally feel that we are in a good positiion. First, the T&Cs support
us, and they would have to invalidate them in order to deny the promotion.
Something I doubt they would want to do (can you say class action lawsuit?).
Second, as it has been discussed before, American Express does pride itself
on superior customer service and putting customers first. Not honoring the
promotion, regardless of their original intent for it, would be contrary to
this policy. Third, when errors like this have occured in the past, Amex has
honored them.
So my advice to everyone is to be patient. It will take time for them to
make a decision, and there is nothing that can be done until that's made.
Cross your fingers and hope for the best. If in the end they decide in our
favor, great. If not, then we will have to cross that bridge if it comes to
it and decide how to proceed. I imagine the only way to get a negative
ruling reversed is with either an EECB, bad media exposure, or legal
recourse.
For now, we just need to sit back and wait... |
|
|
C******s
发帖数: 813 | 11 通篇废话 看最后一句就行了
Update from Original Slick deal Post:
Ok, so I have some more interesting information about this whole ordeal and
what it means for us. American Express is definitely well aware that this
special offer has gone viral. I also confirmed that it was in fact only
meant to be targeted to a small group of people (recent Columbia Graduates).
It was also (supposedly) supposed to only be valid until 5/11 (two days
prior to the posting on SD). But as we all know, for some reason none of
that was ever mentioned in the T&C nor the application. It never stipulated
any target group, limitations or expiration.
Outside of maybe the first group of people who applied, everyone else was
defaulted to the 10k/1year promo. So when you receive your cards and/or call
to activate, that is what you will be told you have been given. But all is
not lost!
Obviously the impact to Amex is definitely substantial. God knows how many
people applied and got approved for a card. The matter is currently being
handled by the "Recovery Department". From what I understand, this is
basically the highest level group in the customer service area and reports
directly to executive management. They are actually higher in rank then the
"Executive Team". At this point, due to the scope of the situation, these
are the ONLY people who are going to be able to approve or disapprove the
application of the special promotion to our accounts. They have already
issued out an internal company memo, so every employee is well aware of what
's going on. There is NO POINT in arguing or asking for anything to the
people you speak with on the phone. They will not be able to help you until
the Recovery department makes it's ruling. And you will not be able to speak
with them directly.
The Recovery group is currently evaluating the situation to determine how to
proceed. I imagine their decision will greatly depend on the number of
people who took part in their offer. They are trying to figure out exactly
what happened, why it happened, how it happened, and what to do about it.
I personally feel that we are in a good positiion. First, the T&Cs support
us, and they would have to invalidate them in order to deny the promotion.
Something I doubt they would want to do (can you say class action lawsuit?).
Second, as it has been discussed before, American Express does pride itself
on superior customer service and putting customers first. Not honoring the
promotion, regardless of their original intent for it, would be contrary to
this policy. Third, when errors like this have occured in the past, Amex has
honored them.
So my advice to everyone is to be patient. It will take time for them to
make a decision, and there is nothing that can be done until that's made.
Cross your fingers and hope for the best. If in the end they decide in our
favor, great. If not, then we will have to cross that bridge if it comes to
it and decide how to proceed. I imagine the only way to get a negative
ruling reversed is with either an EECB, bad media exposure, or legal
recourse.
For now, we just need to sit back and wait...
【在 y**y 的大作中提到】
: Update from Original Slick deal Post:
: Ok, so I have some more interesting information about this whole ordeal and
: what it means for us. American Express is definitely well aware that this
: special offer has gone viral. I also confirmed that it was in fact only
: meant to be targeted to a small group of people (recent Columbia Graduates).
: It was also (supposedly) supposed to only be valid until 5/11 (two days
: prior to the posting on SD). But as we all know, for some reason none of
: that was ever mentioned in the T&C nor the application. It never stipulated
: any target group, limitations or expiration.
: Outside of maybe the first group of people who applied, everyone else was
|
E*******e
发帖数: 1309 | 12 写的非常到位.
大家等就好了,不要着急,不要打电话了
and
).
stipulated
【在 y**y 的大作中提到】
: Update from Original Slick deal Post:
: Ok, so I have some more interesting information about this whole ordeal and
: what it means for us. American Express is definitely well aware that this
: special offer has gone viral. I also confirmed that it was in fact only
: meant to be targeted to a small group of people (recent Columbia Graduates).
: It was also (supposedly) supposed to only be valid until 5/11 (two days
: prior to the posting on SD). But as we all know, for some reason none of
: that was ever mentioned in the T&C nor the application. It never stipulated
: any target group, limitations or expiration.
: Outside of maybe the first group of people who applied, everyone else was
|
s*****r
发帖数: 4016 | 13 应该短期置顶一篇帖子，提醒大家都别打给amex去问了。现在置顶的那篇rule#1的帖子
已经被不少人无视了。。。 |
c*********7
发帖数: 19373 | 14 这个时候已经无所谓勒，Amex早就发现了，而且promotion也dead。现在该做的就是如
何让Amex兑现以前的promotion。
【在 s*****r 的大作中提到】
: 应该短期置顶一篇帖子，提醒大家都别打给amex去问了。现在置顶的那篇rule#1的帖子
: 已经被不少人无视了。。。
|
p**x
发帖数: 6614 | 15 幸亏早就被amex bl了，没跳……
【在 m****p 的大作中提到】
: RT
: what is next??
|
d********8
发帖数: 3019 | 16 截屏了
【在 m****p 的大作中提到】
: RT
: what is next??
|
y**y
发帖数: 1261 | 17 I have cancled the AMEX Gold card after activated it. I am not getting the
50k for sure even though I have an excellent credit score. It is not
attractive anymore to only have 10K bonus point.
Screw you, American Express, You need to do a better job next time making
sure only the targeted persons are eligible for the application. I can spend
money on other better offer
If I knew that it was intended to target for Columbia University student, I
would not have applied for the card at all. Period. |
d**********t
发帖数: 20415 | 18 真是急性子啊
the
spend
I
【在 y**y 的大作中提到】
: I have cancled the AMEX Gold card after activated it. I am not getting the
: 50k for sure even though I have an excellent credit score. It is not
: attractive anymore to only have 10K bonus point.
: Screw you, American Express, You need to do a better job next time making
: sure only the targeted persons are eligible for the application. I can spend
: money on other better offer
: If I knew that it was intended to target for Columbia University student, I
: would not have applied for the card at all. Period.
|
w****1
发帖数: 2887 | 19 过一阵会多个帖子：
我reinstate了cancle了的AMEX，那个50K的bonus还能拿到吗？
the
spend
I
【在 y**y 的大作中提到】
: I have cancled the AMEX Gold card after activated it. I am not getting the
: 50k for sure even though I have an excellent credit score. It is not
: attractive anymore to only have 10K bonus point.
: Screw you, American Express, You need to do a better job next time making
: sure only the targeted persons are eligible for the application. I can spend
: money on other better offer
: If I knew that it was intended to target for Columbia University student, I
: would not have applied for the card at all. Period.
|
y**y
发帖数: 1261 | 20 No. I can assure you. I will not go back to reinstate the AMEX card. I doubt
that they will honor for those who have applied innocently. The best they
will do is to say sorry, or give you a little extra bonus besides that 10k.
Their image has been damaged. And I am not interested anymore. Lessons learned.
Good luck to you. I hope you get the 50k back. Keep your finger crossed.
And I am applying for Chase 50k now.
【在 w****1 的大作中提到】
: 过一阵会多个帖子：
: 我reinstate了cancle了的AMEX，那个50K的bonus还能拿到吗？
:
: the
: spend
: I
|
|
|
d**********t
发帖数: 20415 | 21 留着卡不花也好，反正第一年没年费的
doubt
they
.
learned.
【在 y**y 的大作中提到】
: No. I can assure you. I will not go back to reinstate the AMEX card. I doubt
: that they will honor for those who have applied innocently. The best they
: will do is to say sorry, or give you a little extra bonus besides that 10k.
: Their image has been damaged. And I am not interested anymore. Lessons learned.
: Good luck to you. I hope you get the 50k back. Keep your finger crossed.
: And I am applying for Chase 50k now.
|
w****1
发帖数: 2887 | 22 好吧，我已经过了为了赌气明明最少10K的点数我非要争口气扔掉的年纪了。
当然，99%我确定我会拿到50K。对了，你的这种态度，几年以后，会发现
所有的银行信用卡公司的形象都被损害了，只能随身带一包现金才行了。
Good luck。
doubt
they
.
learned.
【在 y**y 的大作中提到】
: No. I can assure you. I will not go back to reinstate the AMEX card. I doubt
: that they will honor for those who have applied innocently. The best they
: will do is to say sorry, or give you a little extra bonus besides that 10k.
: Their image has been damaged. And I am not interested anymore. Lessons learned.
: Good luck to you. I hope you get the 50k back. Keep your finger crossed.
: And I am applying for Chase 50k now.
|
y**y
发帖数: 1261 | 23 I have no interest in arguing with you. I received so many junk mails from
AMEX every week asking for sign up. I could care less for the 10k. The 10k
offer always comes around.
It is unfortunate such a mistake was made by a prestigous company like AMEX.
A mistake can cost them losing customer. Consumer give them the business.
Customer is the king.
It is not the mistake that make me make the cancllation decision so quickly.
It is the CSR that make me leave. The CSR blamed on me using an unknown
source to apply for a card that was intened for target persons. The point is
there is nowhere in the application form saying it was for so and so only.
Who would have known it was for some graduate student if the link can be so
easily duplicated and approved instantly.
This is a consumer market. I get to choose who I want to apply with. I can
't imagine you can even think of carrying the cash idea.
【在 w****1 的大作中提到】
: 好吧，我已经过了为了赌气明明最少10K的点数我非要争口气扔掉的年纪了。
: 当然，99%我确定我会拿到50K。对了，你的这种态度，几年以后，会发现
: 所有的银行信用卡公司的形象都被损害了，只能随身带一包现金才行了。
: Good luck。
:
: doubt
: they
: .
: learned.
|
s*********y
发帖数: 1085 | 24 damage都造成了，100块也比没有好啊。。。
10k
AMEX.
business.
quickly.
is
.
【在 y**y 的大作中提到】
: I have no interest in arguing with you. I received so many junk mails from
: AMEX every week asking for sign up. I could care less for the 10k. The 10k
: offer always comes around.
: It is unfortunate such a mistake was made by a prestigous company like AMEX.
: A mistake can cost them losing customer. Consumer give them the business.
: Customer is the king.
: It is not the mistake that make me make the cancllation decision so quickly.
: It is the CSR that make me leave. The CSR blamed on me using an unknown
: source to apply for a card that was intened for target persons. The point is
: there is nowhere in the application form saying it was for so and so only.
|
d**********t
发帖数: 20415 | 25 他的意思是，不是这个bonus,而是对AMEX彻底失望了...
【在 s*********y 的大作中提到】
: damage都造成了，100块也比没有好啊。。。
:
: 10k
: AMEX.
: business.
: quickly.
: is
: .
|
m*****i
发帖数: 2676 | 26 Aren't you arguing with him in this post?
10k
AMEX.
business.
quickly.
is
.
【在 y**y 的大作中提到】
: I have no interest in arguing with you. I received so many junk mails from
: AMEX every week asking for sign up. I could care less for the 10k. The 10k
: offer always comes around.
: It is unfortunate such a mistake was made by a prestigous company like AMEX.
: A mistake can cost them losing customer. Consumer give them the business.
: Customer is the king.
: It is not the mistake that make me make the cancllation decision so quickly.
: It is the CSR that make me leave. The CSR blamed on me using an unknown
: source to apply for a card that was intened for target persons. The point is
: there is nowhere in the application form saying it was for so and so only.
|
c*********7
发帖数: 19373 | 27 多打几次电话应该能要回来，Amex还是讲点信用的。 |
y****c
发帖数: 2260 | 28 No,打电话没用，找supervisor也没用
不过最终还是会honor，像上次50块的pass card，最后都拿到了
【在 c*********7 的大作中提到】
: 多打几次电话应该能要回来，Amex还是讲点信用的。
|
h******k
发帖数: 684 | 29 hope so..
【在 y****c 的大作中提到】
: No,打电话没用，找supervisor也没用
: 不过最终还是会honor，像上次50块的pass card，最后都拿到了
|
r****e
发帖数: 3109 | 30 the hard pull has already been made. so i would just go ahead and spend $500
and see what happens. at least that's 20% cashback on the $500.
the
spend
I
【在 y**y 的大作中提到】
: I have cancled the AMEX Gold card after activated it. I am not getting the
: 50k for sure even though I have an excellent credit score. It is not
: attractive anymore to only have 10K bonus point.
: Screw you, American Express, You need to do a better job next time making
: sure only the targeted persons are eligible for the application. I can spend
: money on other better offer
: If I knew that it was intended to target for Columbia University student, I
: would not have applied for the card at all. Period.
|
|
|
w****1
发帖数: 2887 | 31 有人生活是有原则的，和你我不一样。我也理解。
500
【在 r****e 的大作中提到】
: the hard pull has already been made. so i would just go ahead and spend $500
: and see what happens. at least that's 20% cashback on the $500.
:
: the
: spend
: I
|
s*********y
发帖数: 1085 | 32 也不能这么说，这个版上的，多数时候没收到targeted email看到link只要瞄见bonus
不也就上了么
非要强词夺理什么小字有没有的我觉得真的没啥意思，大家自己心里有数。当时那个论
坛贴字往下面读读不难知道咋回事
【在 d**********t 的大作中提到】
: 他的意思是，不是这个bonus,而是对AMEX彻底失望了...
|
M*****n
发帖数: 2948 | 33 悲剧，我连10000点都没在信里看到，
还是说激活后才能在网上看到？
【在 s*********y 的大作中提到】
: damage都造成了，100块也比没有好啊。。。
:
: 10k
: AMEX.
: business.
: quickly.
: is
: .
|
x*******o
发帖数: 2581 | 34 这有什么好争的。
依照以往情况只要Amex发卡，就有50k。
Amex一般的做法是后面申请的卡或者pending的卡，他就不发了。
上次我那个pass就没有收到，收到一封抱歉的信，说什么code是targetXXX 的一堆废话。
所以收到卡的就偷着乐就行了。 |
r****e
发帖数: 3109 | 35 this has nothing to do with principles.
【在 w****1 的大作中提到】
: 有人生活是有原则的，和你我不一样。我也理解。
:
: 500
|
y******7
发帖数: 1554 | |
a*********g
发帖数: 8087 | 37 现在怎么这么多新手蹦达的这么欢？
5万的points就这么不淡定了，sigh |
h******k
发帖数: 684 | 38 和你一样，这10k都没看到，连CL都不知道。唯一知道的是只有第一年免年费
【在 M*****n 的大作中提到】
: 悲剧，我连10000点都没在信里看到，
: 还是说激活后才能在网上看到？
|
L*3
发帖数: 3766 | 39 same here
【在 h******k 的大作中提到】
: 和你一样，这10k都没看到，连CL都不知道。唯一知道的是只有第一年免年费
|
