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Automobile版 - Tesla把车主当猴耍
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相关话题的讨论汇总
话题: car话题: he话题: charge话题: rate
进入Automobile版参与讨论
1 (共1页)
f******t
发帖数: 7283
1
故事梗概:一辆Model 3 supercharge rate特别低,明显是车子有问题。车主拿去
service center检查。维修人员基本上什么都没有修,直接告诉车主这是正常现象。车
主说肯定不是,因为看到别的车子插上super charger之后充电率明显高很多。service
adivosr就糊弄车主说,需要把Tesla车子加热到100度,电池充电率才能达到最优。很
明显地对车主智商进行竖中指。
好一个“加热到100度”!下面是原文:
Not all batteries are created equal; most are good, but do you want to know
what happens when you get a bad one? If so, this is a story you may want to
read.
I picked up my brand new Model 3 RWD LR on May 30, 2018. Just 2 days later
we set off on our first long road trip from NJ to MA. We pulled over
somewhere in CT to Supercharge. It was an 8-stall supercharger with nobody
else present. The temperature was on the warmer side, somewhere in the mid
70s, our state of charge was around 30%. We plugged in for the very first
time at a supercharger. This is where it all began. The charge rate was very
slow, like 30kW. I tried another stall and once again it was low. I tried a
3rd one and was able to get about 60kW. I figured perhaps the supercharger
is defective. We charged for about 45 minutes and set off to finish our trip
to Cape Cod.
The very next day we went to the supercharger in MA somewhere on the Cape. I
don’t recall exactly but I believe it was also an 8-stall charger. Once
again we were the only people there. The temperature was lower, somewhere in
the mid to high 60s and the state of charge was also around 30%. I plugged
the car in and was pleasantly surprised to see the charge rate shoot up to
113kW! Yay! However it was very short lived, within 1 minute the charge rate
had dropped to 74kW and as the car charged the rate would decrease quite
rapidly. Basically 74kW was the peak. I decided to call Tesla and the person
remotely connected to my car, asked about the weather, which stall I was at
and confirmed that they are seeing my slower charge rate and that they are
not seeing any other errors or any issues with the Supercharger. She had me
try another stall with identical results and we concluded the call with no
resolution. She advised to try again at another Supercharger. Since we were
spending an entire week on the Cape we came back to the same charger a few
days later and the results were identical!
On the way back home we stopped once again at the Supercharger we stopped on
the way up and once again the charge rate was somewhere between 60-70kW
before tapering off to about 20kW. I really did not think much of it at the
time. Since I live next to a supercharger here in NJ, I went there once and
once again never crossed 74kW for any extend amount of time. At this point I
began to wonder, perhaps I have a defective battery? Perhaps the internal
resistance is too high? Since getting into R/C back in the 2006 I’ve been
playing a lot of with Lithium Polymer batteries and from my experience I am
well aware that a slow charge rate on a pack with multiple cells in a series
usually indicates unbalanced cells with some having Internal Resistance
higher than others. I am not stating that this is what is going on with my
car and especially that Tesla uses Lithium Ion type batteries but
nevertheless the logic should be somewhat similar.
Fast-forward a few months to sometime in the late summer I take a trip to PA
. On the way back I pop into a supercharger. Once again same results, peak
to 114kW or similar and right away drop back down to 68-74kW. This time I am
not the only one there but nobody else is charging on the same supercharger
as I am, i.e.: I was on the A-port and the B-port was not utilized. I check
with the other person and I notice he is charging somewhere way past 100kW.
I continue my trip back home with the same sore aftertaste that it is
beginning to feel like it is not the supercharger but my car. To cut this
story short, I took a few more trips with the most recent one being to VA
and once again the results were identical. Peak to 114kW and back down to 68
-74kW. This is also quite annoying because the States where they charge for
supercharging per minute the charge rate above 60kW is double the price of
what is below 60kW. I’ve made a few more calls from these superchargers and
each time the results were the same. I’ve put in a few requests over the
phone and each time I was told remote troubleshooting had been performed and
no issues were found.
Finally, the straw the broke the camels back was when I was travelling with
my 1-year old and he was crying the entire time we were sitting at the
supercharger. Hearing him cry and not being able to do anything about it (
dark and scatchy area) I decided I needed to bring the car in. I had to
listen to him cry for basically extra 20 minutes because my car is defective
. I stopped in at my local service center (less than 1 mile away) and asked
to make an appointment. After waiting for nearly 30 minutes I was told they
are too busy to schedule me right now and that they will call me in 2 days.
They did, the earliest availability was 2 weeks away and I took it. I had a
few other issues that I wanted addressed (headlights flickering,
condensation in the taillights and some other minor things) but the most
important one was the slow supercharger charge rate.
Two weeks later I arrived for my 8:30am appointment and was greeted with a
nice message? You got an appointment? We have nothing here for you. After 10
minutes of running around they said that they did remote diagnostics and my
car is fine and they cancelled the appointment. Really? You did not even
call me! After an hour of going back and forth of this is not a bug but an
undocumented feature they said you are right we need to look at the car.
They took the car in and put me in a Kia!!! I was already ready to go in
this Kia when they told me to hang out for a little longer because the
person responsible for the loaners had not arrived to work yet. This was too
much to stomach. I asked to see a manager, especially because when I made
my appointment I was told a Tesla loaner should be available and suddenly a
Model S became available to me.
Two days have gone by and the car just sat on the lot, no work was being
done. Finally on the 3rd day at 4pm the car was pulled into the shop. They
forgot to disable the app so I was getting all these updates where they kept
plugging it and unplugging it from the internal supercharger. They tried
like a dozen times and never were able to obtain a charge rate above 68kW.
The car’s state of charge at that time was 17%, so they bumped it up to 25%
and left it inside overnight. I suppose to let it warm up. The next morning
the process began, plugged, unplugged, plugged, unplugged. Than someone
went on a 30-mile road trip and back again to the supercharger. Same thing,
68-74kW charge rate. Then I noticed they plugged it into a regular charger
and set the climate control to 80 degrees. Following that 30 minutes later
they tried the supercharger again, once again the results were the same.
68kW. Finally they just gave up and left it there. Shortly after I got an
automated text that the car’s service is finished and it is getting washed
now. Ha! I replied asking how come it was not fixed as I noticed it was
charging quite slowly. Immediately after they disconnected my app service
and the car was showing that it is “in service”. An hour later I got a
call from a very arrogant service advisor by the name of Ryan, he advised me
that the car is ready. I asked him what did they have to do to fix the
issue. He began reading the notes, which clearly stated they did nothing. I
asked him so what you are saying is that you did nothing. He says, “Yes!”
Great I say, what charge rate were you getting? He says 113kW! Really? I
tell him I’ve been watching the process the entire time from my phone. He
is caught red-handed and starts telling me that I could not have seen that
because they disable the app. Well, guess what? You guys forgot! He tries
telling me that the car needs to be at 100 degrees Fahrenheit in order to
achieve the full charge rate! Really? Did you just make that up? He says
just come down and get your car, we are not going to do anything else.
Thanks buddy! I showed up and he began telling me that the car charged at
113kW or something. I said no it didn’t, here are the screenshots. At which
point he pulls up a picture that they took when the car peaked at 113kW and
show it to me! “See” he says! He begins to accuse me that I told him it
never crossed 100kW! Good job you took a picture of the exact thing I’ve
been telling you, it peaks and drops. See your notes I tell him. He says I
don’t have such notes, the guy that took the car in is standing right next
to him all terrified (Kamal). He was supposed to write all of that down. The
mechanic (Matt) that I also spoke with when I was dropping the car off said
that peak and drop is not normal.
This is where I lost it and that is totally my fault. I should have behaved
better but my blood was boiling. I tell him that you are lying to me and the
fact that you are lying to me is “bullshit”. I should have not said the
word bullshit but I did. Immediately after I said that he says he will not
be working with me if I “keep” cursing. I said I am sorry for saying that
one word. I literally said the word “bullshit” and no other offensive
words. However at which point he says well there is nothing else I can do
for you, do you want me to get your car? I said go get it and I drove off.
My next plan is to go down the Lemon Law route. This is not acceptable. The
number of calls I’ve placed and the number of times I’ve asked them to fix
it is too many. What else can I do? It’s not like there is another service
center I can go to.
f******t
发帖数: 7283
2
Tesla不单止把消费者当猴耍,还把联邦机构NHTSA也当成猴来耍;曲解NHTSA意思,拿
鸡毛当令箭,最后被NHTSA出面辟谣并且打脸:
NHTSA rejects Tesla’s ‘safest’ vehicle claims
https://www.consumeraffairs.com/news/nhtsa-rejects-teslas-safest-vehicle-
claims-101018.html

service
know
to

【在 f******t 的大作中提到】
: 故事梗概:一辆Model 3 supercharge rate特别低,明显是车子有问题。车主拿去
: service center检查。维修人员基本上什么都没有修,直接告诉车主这是正常现象。车
: 主说肯定不是,因为看到别的车子插上super charger之后充电率明显高很多。service
: adivosr就糊弄车主说,需要把Tesla车子加热到100度,电池充电率才能达到最优。很
: 明显地对车主智商进行竖中指。
: 好一个“加热到100度”!下面是原文:
: Not all batteries are created equal; most are good, but do you want to know
: what happens when you get a bad one? If so, this is a story you may want to
: read.
: I picked up my brand new Model 3 RWD LR on May 30, 2018. Just 2 days later

I*******a
发帖数: 1124
3
https://www.google.com/amp/s/insideevs.com/tesla-model-3-safest-car-in-u-s-
verifiable/amp/
“After Tesla reveals the ultimate safety of its Model 3, the NHTSA
clarifies its system and intentions, but it may make no difference.”
什么叫新闻的时效性都不懂,冷了的屎也只有你能吃下去,哈哈。

【在 f******t 的大作中提到】
: Tesla不单止把消费者当猴耍,还把联邦机构NHTSA也当成猴来耍;曲解NHTSA意思,拿
: 鸡毛当令箭,最后被NHTSA出面辟谣并且打脸:
: NHTSA rejects Tesla’s ‘safest’ vehicle claims
: https://www.consumeraffairs.com/news/nhtsa-rejects-teslas-safest-vehicle-
: claims-101018.html
:
: service
: know
: to

f******t
发帖数: 7283
4
NHTSA官方直接出来打脸:
“NHTSA does not distinguish safety performance beyond that rating, thus
there is no ‘safest’ vehicle among those vehicles achieving five-star
ratings”

【在 I*******a 的大作中提到】
: https://www.google.com/amp/s/insideevs.com/tesla-model-3-safest-car-in-u-s-
: verifiable/amp/
: “After Tesla reveals the ultimate safety of its Model 3, the NHTSA
: clarifies its system and intentions, but it may make no difference.”
: 什么叫新闻的时效性都不懂,冷了的屎也只有你能吃下去,哈哈。

c******a
发帖数: 4400
5
直接说就是这样,一次考试,特斯拉靠了98,其他车考了92,但是都得了A。但是这个
考试的钱还是考生出的。为了AA照顾大家情绪,所以考官NHTSA说,除了打letter
grade我们不做其他区分了!其实分项目的测试成绩都在那里,数据就在这贴下面,每
个人都可以看看特斯拉是不是显著好于其他车。这些其实猫猫也心知肚明,但是就是可
以假装没看到过,就是要硬刚,他属于哪种黑都可以自己看看了。
猫猫横行车版多年,最大的利器就是有人给钱让他整天霸版,一般版友哪有那个时间成
天纠正他的repeated lies。就算你一遍又一遍纠正他,耐不住他完全ignore被打脸,
车轱辘似的又把那些谎话拉出来说一遍。要不然一直说说到你没时间为止,然后还会各
种影射各种发咒怨,真是把给论坛当战场
1/5 Regarding @TESLA's claim that the Model 3 is the safest car ever tested,
followed by the Model S and X, and @NHTSAgov apparent disavowal of this,
here's why TSLA's claim is fair to make!
2/5 Per the raw data on the spreadsheet located at https://www.regulations.
gov/docket?D=NHTSA-2017-0037 …
There is a worksheet named "Comb VSS+Overall Ratings", which contains a
column titled "VSS", which stands for Vehicle Safety Rating. This is per the
NHTSA.
3/5 VSS is a weighted metric, based on 5/12 weight of the overall front
crash test results, 4/12 weight of the side pole crash test results, and 3/
12 weight of the rollover crash test results. Model 3 has the lowest VSS of
any vehicle tested at 0.38, meaning it IS the safest!
4/5 In the "Combined" column on that same worksheet, you can see that the
NHTSA has decided to rate ANY car with a VSS lower than 0.67 as "Five stars"
. This also applies to each individual test.
5/5 That's fine, but it's also TRUE that the Tesla Model 3 did deliver the
best results, by a wide margin, of any car tested. In fact the VSS for the
Model 3 is *43% lower* than the threshold required for five stars!
https://twitter.com/anonyx10/status/1049758484969992192?ref_src=twsrc%5Etfw%
7Ctwcamp%5Etweetembed%7Ctwterm%5E1049758484969992192&ref_url=https%3A%2F%
2Finsideevs.com%2Ftesla-model-3-safest-car-in-u-s-verifiable%2F

【在 f******t 的大作中提到】
: NHTSA官方直接出来打脸:
: “NHTSA does not distinguish safety performance beyond that rating, thus
: there is no ‘safest’ vehicle among those vehicles achieving five-star
: ratings”

I*******a
发帖数: 1124
6
总结的非常到位,我就是专治它这样的,直到把丫治得跪地叫爸爸,保证以后再也不欺
负别的版友了再说:)

tested,

【在 c******a 的大作中提到】
: 直接说就是这样,一次考试,特斯拉靠了98,其他车考了92,但是都得了A。但是这个
: 考试的钱还是考生出的。为了AA照顾大家情绪,所以考官NHTSA说,除了打letter
: grade我们不做其他区分了!其实分项目的测试成绩都在那里,数据就在这贴下面,每
: 个人都可以看看特斯拉是不是显著好于其他车。这些其实猫猫也心知肚明,但是就是可
: 以假装没看到过,就是要硬刚,他属于哪种黑都可以自己看看了。
: 猫猫横行车版多年,最大的利器就是有人给钱让他整天霸版,一般版友哪有那个时间成
: 天纠正他的repeated lies。就算你一遍又一遍纠正他,耐不住他完全ignore被打脸,
: 车轱辘似的又把那些谎话拉出来说一遍。要不然一直说说到你没时间为止,然后还会各
: 种影射各种发咒怨,真是把给论坛当战场
: 1/5 Regarding @TESLA's claim that the Model 3 is the safest car ever tested,

l**m
发帖数: 88
7
不说别的,电池温度越高,充电速率越快。再加上安全性和电池寿命,电池温度100度
(注意是100F, 不是100C)时充电最优的说法没毛病。
强调“加热到100度”,不指明是 100F, 是不是有故意误导让大家以为是100C的嫌疑?

service
know
to

【在 f******t 的大作中提到】
: 故事梗概:一辆Model 3 supercharge rate特别低,明显是车子有问题。车主拿去
: service center检查。维修人员基本上什么都没有修,直接告诉车主这是正常现象。车
: 主说肯定不是,因为看到别的车子插上super charger之后充电率明显高很多。service
: adivosr就糊弄车主说,需要把Tesla车子加热到100度,电池充电率才能达到最优。很
: 明显地对车主智商进行竖中指。
: 好一个“加热到100度”!下面是原文:
: Not all batteries are created equal; most are good, but do you want to know
: what happens when you get a bad one? If so, this is a story you may want to
: read.
: I picked up my brand new Model 3 RWD LR on May 30, 2018. Just 2 days later

I*******a
发帖数: 1124
8
你是第一次看菲力猫这位谣哥的文章吧?狗改不了吃屎的,你多看看就会发现这个人多
恶心了。


疑?

【在 l**m 的大作中提到】
: 不说别的,电池温度越高,充电速率越快。再加上安全性和电池寿命,电池温度100度
: (注意是100F, 不是100C)时充电最优的说法没毛病。
: 强调“加热到100度”,不指明是 100F, 是不是有故意误导让大家以为是100C的嫌疑?
:
: service
: know
: to

f******t
发帖数: 7283
9
看清出原文,苦主只是想让自己的Model 3在supercharge的时候,达到和别的正常的
Model 3/Model S类似的charge rate而已。既然苦主多次在现场看到别的车主的Model
3/Model S都能在气温不太高的时候达到很高很稳定的charge rate,那显然是他自己的
model 3有问题。service advisor说要加热到100度,那显然是在抬杠。
这就好比你买辆大马力V12轿车,然后发现加速特别慢,甚至上不到60 mph。显然车子
是有问题的。你拿给dealer去修理,结果service advisor跟你说,车子要加93号汽油
,才能达到最佳输出。你现在加的是91号油,所以performance受影响是正常现象。
“车子要加93号汽油,才能达到最佳输出”这句话单独来看是没问题,但是你觉得这样
说解决了用户车子的故障了吗?


疑?

【在 l**m 的大作中提到】
: 不说别的,电池温度越高,充电速率越快。再加上安全性和电池寿命,电池温度100度
: (注意是100F, 不是100C)时充电最优的说法没毛病。
: 强调“加热到100度”,不指明是 100F, 是不是有故意误导让大家以为是100C的嫌疑?
:
: service
: know
: to

O**********h
发帖数: 69
10
回力猫这个沙雕ID的著名事迹包括:
野马GT 0-60需要6秒多
奔驰GLS过坑会有肉眼可见的的车体都变形

【在 I*******a 的大作中提到】
: 你是第一次看菲力猫这位谣哥的文章吧?狗改不了吃屎的,你多看看就会发现这个人多
: 恶心了。
:
: 度
: 疑?

Y***i
发帖数: 1932
11
马斯科说了,只进去半截。
特斯拉车主勉强同意。
结果进的是后半截。
k*******a
发帖数: 1574
12
this owner is an idiot. that charging rate is perfect normal. 110+Kw charge
only when you car battery is near empty.

service
know
to

【在 f******t 的大作中提到】
: 故事梗概:一辆Model 3 supercharge rate特别低,明显是车子有问题。车主拿去
: service center检查。维修人员基本上什么都没有修,直接告诉车主这是正常现象。车
: 主说肯定不是,因为看到别的车子插上super charger之后充电率明显高很多。service
: adivosr就糊弄车主说,需要把Tesla车子加热到100度,电池充电率才能达到最优。很
: 明显地对车主智商进行竖中指。
: 好一个“加热到100度”!下面是原文:
: Not all batteries are created equal; most are good, but do you want to know
: what happens when you get a bad one? If so, this is a story you may want to
: read.
: I picked up my brand new Model 3 RWD LR on May 30, 2018. Just 2 days later

1 (共1页)
进入Automobile版参与讨论
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相关话题的讨论汇总
话题: car话题: he话题: charge话题: rate