k*******a
发帖数: 334 | 1 去年8月份卖了一个全新ipad pro给病人，然后今天病人开了a-to-z，说东西收到后就
去做手术去了一直没用，这几天才打开发现不是全新的，打开后要求输入passcode，还
说这个ipad和别人的指纹做绑定了，找苹果开了case，还给了case id。然后还说找了
当地修手机的做了验证，证明这东西不是全新的。
卖的绝对是全新没拆封的，都过了7个月了。请问各位神医，这种情况在a-to-z里面怎
么反驳。谢过了！ |
s**c
发帖数: 34339 | 2 这个超过a to z的timeframe了吧
A-to-z Claim Time Frames
Once you've determined your order meets the A-to-z claim conditions, there
are several time requirements for filing a claim.
Claims need to be filed within 90 days from the Estimated Delivery Date and
in addition the following timelines need to be respected:
For physical goods, you must wait 3 calendar days past the maximum estimated
delivery date for an order OR 30 days from the order date, whichever is
sooner.
If you received your item and it is damaged, defective, materially different
, or you changed your mind and want to return the product in line with
Amazon's return policy you must (1) contact the Seller within 30 days from
receipt of the item (or by the end of any extended period e.g., extended
Christmas returns policy, if later) and (2) postmark the return within 14
days from arranging the return with the Seller.
The A-to-z Guarantee does not cover items that have become defective more
than 30 days after delivery. |
b*******g
发帖数: 6008 | 3 Amazon现在没有一点节操，上次evil说手机没收到然后file的A-Z根本没有到最后
delivery date，amazon判我输了以后appeal还是输了，我专门指出来了time frame他
们还是不管，nm害我几个月都没有buy box。 |
k*******a
发帖数: 334 | 4 多谢！！
and
estimated
different
【在 s**c 的大作中提到】
: 这个超过a to z的timeframe了吧
: A-to-z Claim Time Frames
: Once you've determined your order meets the A-to-z claim conditions, there
: are several time requirements for filing a claim.
: Claims need to be filed within 90 days from the Estimated Delivery Date and
: in addition the following timelines need to be respected:
: For physical goods, you must wait 3 calendar days past the maximum estimated
: delivery date for an order OR 30 days from the order date, whichever is
: sooner.
: If you received your item and it is damaged, defective, materially different
|
S***r
发帖数: 12443 | 5 你还得回，三天之内。
【在 k*******a 的大作中提到】
: 多谢！！
:
: and
: estimated
: different
|
s**c
发帖数: 34339 | 6 你回信present这个超过a2z的时间许可了，怎么判就听天由命吧
【在 k*******a 的大作中提到】
: 多谢！！
:
: and
: estimated
: different
|
x***i
发帖数: 4315 | 7 快一年的order 我也被开过 AZ
and
estimated
different
【在 s**c 的大作中提到】
: 这个超过a to z的timeframe了吧
: A-to-z Claim Time Frames
: Once you've determined your order meets the A-to-z claim conditions, there
: are several time requirements for filing a claim.
: Claims need to be filed within 90 days from the Estimated Delivery Date and
: in addition the following timelines need to be respected:
: For physical goods, you must wait 3 calendar days past the maximum estimated
: delivery date for an order OR 30 days from the order date, whichever is
: sooner.
: If you received your item and it is damaged, defective, materially different
|
k*******a
发帖数: 334 | 8 汇报一下，我收到a-to-z就回复了亚麻，就说我卖的东西是brand new sealed。而且已
经过了半年超出a-to-z的期限了。
亚麻然后把病人的请求deny了。 |
