k******i
发帖数: 228 | 1 若屯货时间较长才卖出去，而顾客恰好抱怨产品是inauthantic,这时亚马逊要求提供少
于180天的 invoice，将如何处理？谢谢！ | o*****c
发帖数: 323 | 2 把你收到的 performance notice 贴上来，删掉敏感信息。
我觉得你对于 “180天” 的理解错了。 | k******i
发帖数: 228 | 3 Hello,
We have removed your listing because of a buyer complaint about the
condition of one of your FBA items. Your listing will remain inactive until
we can work with you to resolve the concern.
Complain type: Inauthentic
ASIN: XXXXXXXX
Title: XXXXXXXXXXXX
To maintain a trusted marketplace for buyers and sellers, we take immediate
action when we identify a buyer complaint regarding the condition and
authenticity of products.
What you can do
If you believe this was in error and would like your listing reinstated,
email [email protected]/* */ and let us know. When you respond
, include the following:
For Authenticity complaints:
• Copies of invoices or receipts from your supplier issued in the
last 180 days. These should reflect your sales volume during that time.
• Your supplier's contact information including name, phone number,
address, and website.
• Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document
is visible. You can send us a pdf, jpg, png, or gif file. | o*****c
发帖数: 323 | 4 你提供原来进货的 invoice吧。 我觉得没问题。
理论上，只要 invoice 的日期，比你出货的日期早就没有问题。
提供一下你对这个 complaint 的解释，你的 action plan，估计问题不大。
前几天有个哥们贴了一段 youtube video，关于"how to communicate with Amazon"的
。挺有用的。建议你看一下。 | k******i
发帖数: 228 | 5 一般都是屯货至有利价格才出手，这样就很有可能距进货日期180天以上了。要不然就
在接近180天时将货寄至亚麻（FBA），或低价甩卖。
有那位有过提供大于180天的invoice亚麻还接受的例子吗？谢谢！ |
|
