i****h
发帖数: 3161 | 1 The buyer has filed a chargeback with his or her credit card company stating
that the buyer did not authorize the payment.
The credit card company has reversed the payment, and we've placed a
temporary hold on the funds while we review this case. If this transaction
is covered by protection against unauthorized payments, we'll lift the
temporary hold and restore the funds to your account. If the transaction is
not eligible, we'll return the funds to the buyer or the rightful owner.
For this transaction to be covered by protection against unauthorized
payments, please provide proof that you shipped the item through an approved
shipper to the address on the Transaction Details page.
If the item is not a tangible good, this transaction is not eligible for
protection against unauthorized payments. However, depending on the
information you provide, we may be able to help you recover your funds by
disputing the chargeback with the credit card company. Please provide us
with information about your case. We'll let you know if we can dispute the
chargeback with the credit card company.
Please respond within 10 days. Click Resolve Claim Now to continue. | n***d
发帖数: 3749 | 2 我记得板上很久以前有人遇到过和您一模一样的case,呼唤高人，坐等p神
stating
is
approved
【在 i****h 的大作中提到】
: The buyer has filed a chargeback with his or her credit card company stating
: that the buyer did not authorize the payment.
: The credit card company has reversed the payment, and we've placed a
: temporary hold on the funds while we review this case. If this transaction
: is covered by protection against unauthorized payments, we'll lift the
: temporary hold and restore the funds to your account. If the transaction is
: not eligible, we'll return the funds to the buyer or the rightful owner.
: For this transaction to be covered by protection against unauthorized
: payments, please provide proof that you shipped the item through an approved
: shipper to the address on the Transaction Details page.
| o*****c
发帖数: 323 | 3 "For this transaction to be covered by protection against unauthorized
payments, please provide proof that you shipped the item through an approved
shipper to the address on the Transaction Details page."
Just submit this information to PayPal.
Tracking, carrier, delivery information, your shipping label, your packing
picture.
For small transaction, PayPal will usually cover it. | p***r
发帖数: 8071 | 4 俺没在ebay卖过东西，没实战经验哦。不好意思。
【在 n***d 的大作中提到】
: 我记得板上很久以前有人遇到过和您一模一样的case,呼唤高人，坐等p神
:
: stating
: is
: approved
| D*******0
发帖数: 4476 | 5 This is the simplest case for all ebay and Amazon sales. Just provide the
shipping information and you will be covered if seller protection eligible.
stating
is
approved
【在 i****h 的大作中提到】
: The buyer has filed a chargeback with his or her credit card company stating
: that the buyer did not authorize the payment.
: The credit card company has reversed the payment, and we've placed a
: temporary hold on the funds while we review this case. If this transaction
: is covered by protection against unauthorized payments, we'll lift the
: temporary hold and restore the funds to your account. If the transaction is
: not eligible, we'll return the funds to the buyer or the rightful owner.
: For this transaction to be covered by protection against unauthorized
: payments, please provide proof that you shipped the item through an approved
: shipper to the address on the Transaction Details page.
| k******i
发帖数: 228 | 6 这个人应该是我，因我以前遇到过同样的事情，并在版上发过贴求助。但我不是高人，
只是新手，仍在不断学习中。
若您的产品是"tangible"，并能提供邮寄信息，例如tracking number，您一般会赢。
上次我是卖软件 code, 通过买家 ebay 的邮件寄给买家，dispute 以后 PayPal 判买
家赢，同时又收了我$15 (或者$25？不记得了) dispute 费。但奇怪的是，大概两个月
左右以后，PayPal 又把货款打回我的账户，什么也没说。我如果不查账户就不知道这
事。但这$15 (或者$25？) dispute 费是不退的。另外PayPal 判买家赢后，我联系了
Ebay, Ebay 倒是把 final value fee 退了。
这个买家尚无评价，我当时没细看就寄了。现在碰到尚无评价的买家，我会先发封
ebay email 让买家确认订单（通过 ebay email 回信）。上次有个买家不能通过 ebay
email 回信，我就取消了订单。
【在 n***d 的大作中提到】
: 我记得板上很久以前有人遇到过和您一模一样的case,呼唤高人，坐等p神
:
: stating
: is
: approved
| s**c
发帖数: 34339 | 7 mememe, the buyer claimed 3 times for the chargeback, all of them were
declined by PayPal.
Just provide the shipping label if you do, or the tracking number. Luckily,
I shipped mine using FedEx, so I still had the label where the shipping
address can be seen, along with signature requirement. | s**c
发帖数: 34339 | | n***d
发帖数: 3749 | 9 up up for you
了
【在 k******i 的大作中提到】
: 这个人应该是我，因我以前遇到过同样的事情，并在版上发过贴求助。但我不是高人，
: 只是新手，仍在不断学习中。
: 若您的产品是"tangible"，并能提供邮寄信息，例如tracking number，您一般会赢。
: 上次我是卖软件 code, 通过买家 ebay 的邮件寄给买家，dispute 以后 PayPal 判买
: 家赢，同时又收了我$15 (或者$25？不记得了) dispute 费。但奇怪的是，大概两个月
: 左右以后，PayPal 又把货款打回我的账户，什么也没说。我如果不查账户就不知道这
: 事。但这$15 (或者$25？) dispute 费是不退的。另外PayPal 判买家赢后，我联系了
: Ebay, Ebay 倒是把 final value fee 退了。
: 这个买家尚无评价，我当时没细看就寄了。现在碰到尚无评价的买家，我会先发封
: ebay email 让买家确认订单（通过 ebay email 回信）。上次有个买家不能通过 ebay
| n***d
发帖数: 3749 | 10 The buyer has filed a chargeback with his or her credit card company stating
that the buyer did not authorize the payment.
Your situation is similar. Good DP
,
【在 s**c 的大作中提到】
: mememe, the buyer claimed 3 times for the chargeback, all of them were
: declined by PayPal.
: Just provide the shipping label if you do, or the tracking number. Luckily,
: I shipped mine using FedEx, so I still had the label where the shipping
: address can be seen, along with signature requirement.
|
|
