b*******g
发帖数: 6008 | 1 6月6号FBA卖了一个几十块钱的小东西到新泽西，19号buyer说有更便宜的，就退了全款
，今天早上居然又来了一个15块的refund通知，这种是什么情况？从来没有碰到过。 | b*******g
发帖数: 6008 | 2 早上开了ｃａｓｅ，回复来了。amazon怎么搞得像雷锋一样，老中ｂｕｙｅｒ也挺牛的
，不想要了还能从ａｍａｚｏｎ额外要１５块钱，当然有可能ｃｓｒ的问题，ａｍａｚ
ｏｎ不想让我知道。
Greetings,
I understand you are inquiring about an additional refund provided to the
buyer for your Order ID 103-xxxxxx-xxxxxxx. This amount of $15.00 has been
credited to your payments account. The credit will reflect as "Other" in
your payments account within 2-3 business days (which you can verify by
clicking the "Transactions View" link from Seller Central > Reports >
Payments).
Since this order was fulfilled by Amazon, the buyer contacted our Customer
Support department as they were promised a rebate of $15.00. However, this
concession should have been issued from Amazon's account, not yours.
Therefore, we credited the amount to our payments account and have also
passed the feedback to the customer service team.
We apologize for any inconvenience this might have caused to you. |
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