e*******n
发帖数: 117 | 1 我一直以为在priceline上bid酒店是不能cancel的，但是事实上可以。
我是根据这个帖子的指示http://www.huaren.us/dispbbs.asp?boardid=328&Id=627325 cancel的。
说说我的经历：
我本来定了下周去A地，很久以前在prieline上bid了酒店。但是同去的同学临时有事，
要推迟一周。
打电话之前我很担心因为是很久以前bid的，他们不给改时间。。。但是其实是多虑了。
我和客服说我定错时间了，他说可以给我一个exception，现在帮我cancel，先保留我
一晚的酒店钱作为cancellation fee，如果我再成功bid了酒店，他们就退我这个
cancellation fee，但是要收25块钱。
cancel后我然后收到E-mail说：
Dear priceline Customer,
We understand you inadvertently selected the wrong date(s) when submitting
your recent Hotel request. We cancelled your current Hotel reservation minus
a cancellation fee of @@@, and issued a refund in the amount of $@@@. The
refund will be processed back to your account within 10 business days.
1. Please submit a new Hotel request with the correct date(s) on our website
at http://www.priceline.com. You can either name your own price, or choose an itinerary where the price and the hotel's name are already displayed prior to purchase.
2. If your new request is accepted, please fill out the Service Request Form
located at #￥%………………%￥#%&&%￥￥#￥%# and we will respond to you via
email within 24 hours. Once we confirm your new accepted request meets the
requirements, we will refund the entire amount of your cancellation fee
minus the change fee (if applicable). If the guidelines are not met, your
cancellation fee cannot be refunded.
3. Please remember that you must change either your check in and/or your
check out date to be eligible to receive a refund of your cancellation fee
minus the change fee. You can raise your offer price on your first request
to increase your chances of receiving an accepted request. However, if your
first new request is not accepted, you may continue to resubmit as many
times as you would like (following the above criteria) until you get an
accepted request.
Refund of the cancellation fees are typically processed within 48 hours of
receipt of the Service Request Form. If you do not receive an e-mail
confirmation from us within this time frame, please contact us so we can
research this further for you.
然后我再次去priceline bid，成功后提交了上面提到的request。
一天后收到e-mail说：除了25的 fee不退，其他过段时间会退到我的账户上。 | n****n
发帖数: 281 | | y****1
发帖数: 389 | 3 我试过, 打电话过去说我日期搞错了, 差了一天, 他们说不能改不能退, 不过给了我一
个link, 下次bid酒店可以免$10, up to 5 days...
所以我就认了... | w********w
发帖数: 1550 | 4 去年欧洲火山那次，给我全额退了
了。
【在 e*******n 的大作中提到】
: 我一直以为在priceline上bid酒店是不能cancel的，但是事实上可以。
: 我是根据这个帖子的指示http://www.huaren.us/dispbbs.asp?boardid=328&Id=627325 cancel的。
: 说说我的经历：
: 我本来定了下周去A地，很久以前在prieline上bid了酒店。但是同去的同学临时有事，
: 要推迟一周。
: 打电话之前我很担心因为是很久以前bid的，他们不给改时间。。。但是其实是多虑了。
: 我和客服说我定错时间了，他说可以给我一个exception，现在帮我cancel，先保留我
: 一晚的酒店钱作为cancellation fee，如果我再成功bid了酒店，他们就退我这个
: cancellation fee，但是要收25块钱。
: cancel后我然后收到E-mail说：
| y****c
发帖数: 2260 | |
|
