x***m
发帖数: 1663 | 1 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
的，没办法了，怎么办？ |
b*****e
发帖数: 53215 | 2 现在龟腚用不满六个月这些credit就作废
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
|
p*******m
发帖数: 20761 | |
p*********r
发帖数: 4593 | 4 credit 可不可以买电话 ？
$600 credit，那就买个 iPhone 5se,或 S7之类的，再转手卖了。 |
x***m
发帖数: 1663 | 5 我问他们有没有具体书面规定，他们也说不出来！3月初我账户里还有钱，之后给我人
为把账户里的credits清0了，他们有什么权力这么做！你管我GC是从哪来的！没有书面
规定就是违法的！不能就这么算了！ |
x***m
发帖数: 1663 | 6 现在我账户已经取消了，任何credits都没有了，咋买电话？
【在 p*********r 的大作中提到】
: credit 可不可以买电话 ？
: $600 credit，那就买个 iPhone 5se,或 S7之类的，再转手卖了。
|
b*****e
发帖数: 53215 | 7 下次搞deal看清楚term
【在 x***m 的大作中提到】
: 我问他们有没有具体书面规定，他们也说不出来！3月初我账户里还有钱，之后给我人
: 为把账户里的credits清0了，他们有什么权力这么做！你管我GC是从哪来的！没有书面
: 规定就是违法的！不能就这么算了！
|
p*******m
发帖数: 20761 | 8
告他们
【在 x***m 的大作中提到】
: 我问他们有没有具体书面规定，他们也说不出来！3月初我账户里还有钱，之后给我人
: 为把账户里的credits清0了，他们有什么权力这么做！你管我GC是从哪来的！没有书面
: 规定就是违法的！不能就这么算了！
|
x***m
发帖数: 1663 | 9 貌似并没有书面明文规定！
【在 b*****e 的大作中提到】
: 下次搞deal看清楚term
|
x***m
发帖数: 1663 | 10 我是一个月零几天取消的，竟然没有prorate,直接charge我整个第二个月的费用，好，
我忍，现在竟然600多说清0就清0，忍不了了 |
|
|
p*******m
发帖数: 20761 | 11
Suing Big Companies In Small Claims Court Is Fun And Easy
By Ben Popken January 21, 2008
Taking a big company to small claims court sounds like a big hassle but
reader Bill has done it successfully three times. He says the time and
effort spent on taking a company to small claims court is far less then how
it long it takes to get companies to fix above-average in complexity
problems.
Here’s his typical expenditure for a small claims suit: $24 and 45 minutes.
The $24 is the cost to file a claim. The 45 minutes includes his total time
of driving to and from court to file, as well as the time spent on the
phone with the company when they call to settle.
See, in all cases, he hasn’t even had to go to court: the company calls him
up the day before the court date and gives him a settlement. It seems they
prefer to do that then pay to fly a company representative who isn’t fully
versed on all the facts to court. Here’s his true story of how he got what
he deserved from Tmobile and Washington Mutual, without breaking a sweat.
Bill writes:
Twice I have taken T-Mobile to Small Claims court. Each time I asked for
payment of my many hours of time, to have early termination fees waived and
to have money refunded to me for equipment that never worked. Each time they
have called me and settled for what I was asking. Then I would tell them to
apply the settlement to my account. Since I’m a heavy user of my cell
phone and I know that changing companies is just another set of headaches, I
opt to stay put. Mostly because I know how to fight this monster. In those
two cases combined, I have got my $2912.00 back. Settling the case.
Washington Mutual bank had taken overdraft fees of $58.00 even though the
check was deposited and they didn’t clear it when they said it was
immediately available. I took them to small claims and asked for $2,058.00.
$2000 for the impact it caused and for punitive. They called 7 days before
the court date and sent me a check, settling the case for exactly what I
asked for. I have not had a problem with them since.
It important to note that corporations can’t use an attorney in small
claims and they have to send (fly) a representative that is NOT fully versed
on the facts. It’s easier to just pay from their point of view. In small
claims, they are stripped of their lawyers and the odds are in favor of the
consumer. [ed. Depends. In some states, companies can send their lawyers.]
The bigger point that I’m making here is that perhaps to the average
consumer this is a lot of hassle. However, if a reasonable person was to
take a look at this from a time management point of view, here was my total
investment in money and time: $24 to file the small claims, 45 minutes total
on each case, that includes driving to the court to file and talking with
them on the phone once to get the settlement.
It’s understandable why consumers do not want to sue and to try to work it
out. But in reality, that is a lot of aggravation, time for the least amount
of gain. However, the satisfaction of wining and getting paid for it is
unbeatable. Now, I do not get upset or angry, I just wait for them to play
their games and I sue. No warning, no anger and no headaches.
Taking a big company to small claims court of course only applies when you
have been legitimately and materially wronged by the company. We’re not
talking about spurious claims and people trying to unfairly profit. I make
this caveat because I know someone is going to freak out in the comments
about hurting the poor company and frittering away tax dollars and how
baseless lawsuits make services expensive for the rest of us.
Now that that’s out of the way, here’s some posts we did on how to take a
company to small claims court:
How To Take Your Case To Small Claims Court
Here’s a state-by-state index of links to small claims court papers and
brochures.
【在 x***m 的大作中提到】
: 我是一个月零几天取消的，竟然没有prorate,直接charge我整个第二个月的费用，好，
: 我忍，现在竟然600多说清0就清0，忍不了了
|
x***m
发帖数: 1663 | 12 谢谢，我会好好研究一下，必须奋战到底！！
how
minutes.
time
【在 p*******m 的大作中提到】
:
: Suing Big Companies In Small Claims Court Is Fun And Easy
: By Ben Popken January 21, 2008
: Taking a big company to small claims court sounds like a big hassle but
: reader Bill has done it successfully three times. He says the time and
: effort spent on taking a company to small claims court is far less then how
: it long it takes to get companies to fix above-average in complexity
: problems.
: Here’s his typical expenditure for a small claims suit: $24 and 45 minutes.
: The $24 is the cost to file a claim. The 45 minutes includes his total time
|
o**a
发帖数: 1315 | 13 Go fighting! Go go go!
【在 x***m 的大作中提到】
: 谢谢，我会好好研究一下，必须奋战到底！！
:
: how
: minutes.
: time
|
w*****c
发帖数: 2130 | 14 你哪里看到要prorate，还竟然...
你service只开了一个多月，八成是11月24号之后搞得deal，恐怕怪不得verizon
【在 x***m 的大作中提到】
: 我是一个月零几天取消的，竟然没有prorate,直接charge我整个第二个月的费用，好，
: 我忍，现在竟然600多说清0就清0，忍不了了
|
b*****e
发帖数: 53215 | 15 Do I have to keep my new device active for a certain period of time in order
to qualify for the promotional value offered by Verizon?
Yes, if you received a promotional value and/or instant device savings from
Verizon when trading in a device, then you'll be charged for that total
promotional amount if you don't maintain active service for three (3)
billing cycles, unless you return the device within 14 calendar days.
【在 x***m 的大作中提到】
: 谢谢，我会好好研究一下，必须奋战到底！！
:
: how
: minutes.
: time
|
p*******m
发帖数: 20761 | 16
等着被verizon扁
【在 x***m 的大作中提到】
: 谢谢，我会好好研究一下，必须奋战到底！！
:
: how
: minutes.
: time
|
x***m
发帖数: 1663 | 17 不是11月24号之后搞的
只是觉得其他公司都prorate，它家这么强势有点接受不了
【在 w*****c 的大作中提到】
: 你哪里看到要prorate，还竟然...
: 你service只开了一个多月，八成是11月24号之后搞得deal，恐怕怪不得verizon
|
x***m
发帖数: 1663 | 18 这个是在哪里写的，请告知，我去看看。trade in 的页面貌似并没有
order
from
【在 b*****e 的大作中提到】
: Do I have to keep my new device active for a certain period of time in order
: to qualify for the promotional value offered by Verizon?
: Yes, if you received a promotional value and/or instant device savings from
: Verizon when trading in a device, then you'll be charged for that total
: promotional amount if you don't maintain active service for three (3)
: billing cycles, unless you return the device within 14 calendar days.
|
x***m
发帖数: 1663 | 19 你什么意思啊？等着看笑话吗？你之前贴的那个sue的帖子是干嘛？？？
【在 p*******m 的大作中提到】
:
: 等着被verizon扁
|
g******d
发帖数: 154 | 20 slickdeal 上看到的，希望对楼主有用。
---------------------------------
Arbitration Verizon
There's only one sure way to hit Verizon where it hurts them the most.
Submit your dispute to: [email protected]/* */ on this form or
even without the form.
https://www.verizonwireless.com/d...ispute.pdf
Select Arbitration. Wait 30 days. If you don't get a response, file
arbitration at www.adr.org and ask for in-person arbitration.
Verizon is required to pay the cost of arbitration including the filing fee,
if you ask for it in writing. Their cost is $3700 per case.
Be sure to ask for some type of "equitable relief" such as you want them to
perform the remainder of the contract,
otherwise they'll transfer the case to small claims to avoid paying the
arbitration fees.
They'll try to offer you $500 to go away - if that's close to the amount of
lost gift cards, accept it; if not, reject and proceed to a hearing. -my2
Verizon Order via Xfinity to apply multiple GCs
Here is my write up on paying off your DPP through Xfinity.... Please feel
free to point out if I missed something Big Grin
Go to xfinity.com/verizonwireless
Select 'Buy Now' and ignore the promo listed as it has expired (but don't
worry, more to come about this).
From this point on, make sure every time you make a selection and a new page
loads that you see the 'Xfinity/Verizon Wireless' logo is at the top of the
page (more on this later). Clicking that 'Buy Now' button should bring you
to a log-in page. Enter your Verizon account info and sign in.
Now, select 'Device with Service'. This should bring you to a page showing
all of your lines, devices attached and upgrade eligibility.
This is where it might get a little tricky depending on number of DPP's you
have and if you have been moving SIM cards around between devices but in any
case choose the line you believe the DPP you want to pay off by checking
the Upgrade/Upgrade available box below the device and then select the red '
Continue' button.
You should now be on the page offering you the opportunity to 'Own your
device and upgrade'. It will show the remaining amount owed for the DPP on
that line. If the amount matches what you were expecting to pay then check
off the box to select the payoff option and then select the red ' Continue'
button.
You will now be sent to a page to select your new device. We have been
selecting the 'Droid Mini' as it is the cheapest smartphone available this
way ($108 or $4.50/mo for 24 months. You should do the same and then once
again 'Continue'
Unless you want a different color than white (red and black are available)
simply 'Add to Cart'
Now, just keep 'Continuing' through the various options presented to you
such as protection plans. accessories, etc. you will eventually get to the '
Review you Order page' which will show lots of things but the important part
is showing 'Device Buyout Pmt' which should be the amount of the DPP you
are getting rid of and then the 'Total Due Today' which should be the DPP
payout plus the tax due on the new Droid Mini. *** You can attempt to add
the 'UPGRADE' promo code on this page. It will accept it but for many it
does not reduce the amount for the phone*** If that is correct select the
red 'Continue' button.
You now will be agreeing to your new DPP contract, it will show the terms
for the mini at $108 spread over 24 months which works out to $4.50/mo.
unless the UPGRADE code worked for you then terms will be $8 spread over 24
months which equals $0.33/mo. Check off the ' I have read and agree' box
accepting their terms and then the red 'Continue' button.
You are finally at the payment page, look for 'Select payment type' and
change to 'Gift Card'. If the amount you are paying off is more than $300
you have to change the payment amount field to $300 (amount available on
your gift card) then add the card number and PIN info, check the box
agreeing to their terms and then click the red 'Submit' button. You should
get a popup saying 'partial payment accepted'.
Now, you should be seeing the same payment page again but with a $300 lesser
amount due. Follow the same steps as above, if the amount due is less than
$300 then simply enter your second gift cards info. Before you select '
Submit' ***Important*** please make sure you still have the same Xfinity/
Verizon Wireless' logo at top of screen. Once you select 'Submit' you are
finalizing your order. Reason for watching the logo is that if present you
have done the transaction thru Xfinity and qualify for their rebate program.
Current terms say you will receive a $50 visa card for an upgrade (which
you are doing) though some have received more, even up to $200 back which
more than covers the price of the droid mini. You can check status of the
rebate process via this link http://www.card-status.com/vzw-xfinity/status. Be patient with checking this as it is not even close to being updated regularly, it is showing 'no order found' for me on orders placed 4 days ago and on another they have shipped the card even though I haven't had the phone long enough for it to get to that stage (they wait 14 days before progressing as that is the window for returning the device).
Check your order conformation email, if it lists the 'Location Code' as
E184001 then you went through the proper procedure to qualify for the
Xfinity gift card. Anything else means the proper referral code was not sent
when you placed your order, Xfinity gets nothing and you get nothing Frown
Once you get new phone you need to activate it to complete the rebate
process. Seems like a lot of work but now you can pay off the new DPP
directly thru the Verizon website without buying a new phone though you will
be probably be limited to paying them off one per day per gift card (just
got to this point so not positive).
Hope this helps and good luck! -MachVii |
|
|
o*****s
发帖数: 2071 | 21 1）搞deal本来就有风险，看样子你是去年10月11月跳的verizon g4 trade in，11月的
时候已经有网友指出vzw改terms，需要3个月才能保留trade in gc了，你自己疏忽，也
不用气炸。
2）prorated or not完全是看你自己怎么去和customer service dept谈，我第二个月
只收了实际使用的3天费用，你有得生气的时间不如自己打电话去和客服多扯扯，在这
里喊谁也帮不了你~
3）最后，你所谓的气炸了只是原来应该免费的手机现在成本200左右，也不是什么坏
deal，200块到Cl上买不到全新的G4的
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
|
x***m
发帖数: 1663 | 22 真心感谢！！！
or
fee,
【在 g******d 的大作中提到】
: slickdeal 上看到的，希望对楼主有用。
: ---------------------------------
: Arbitration Verizon
: There's only one sure way to hit Verizon where it hurts them the most.
: Submit your dispute to: [email protected]/* */ on this form or
: even without the form.
: https://www.verizonwireless.com/d...ispute.pdf
: Select Arbitration. Wait 30 days. If you don't get a response, file
: arbitration at www.adr.org and ask for in-person arbitration.
: Verizon is required to pay the cost of arbitration including the filing fee,
|
s*****c
发帖数: 5202 | 23 我刚才看了一下，我的那张final bill第二个月也是按实际天数算的。
【在 o*****s 的大作中提到】
: 1）搞deal本来就有风险，看样子你是去年10月11月跳的verizon g4 trade in，11月的
: 时候已经有网友指出vzw改terms，需要3个月才能保留trade in gc了，你自己疏忽，也
: 不用气炸。
: 2）prorated or not完全是看你自己怎么去和customer service dept谈，我第二个月
: 只收了实际使用的3天费用，你有得生气的时间不如自己打电话去和客服多扯扯，在这
: 里喊谁也帮不了你~
: 3）最后，你所谓的气炸了只是原来应该免费的手机现在成本200左右，也不是什么坏
: deal，200块到Cl上买不到全新的G4的
|
x***m
发帖数: 1663 | 24 现在我再和Verizon扯prorate也没用了，600多都给我吞了，那一个月的月费只是零头了
【在 o*****s 的大作中提到】
: 1）搞deal本来就有风险，看样子你是去年10月11月跳的verizon g4 trade in，11月的
: 时候已经有网友指出vzw改terms，需要3个月才能保留trade in gc了，你自己疏忽，也
: 不用气炸。
: 2）prorated or not完全是看你自己怎么去和customer service dept谈，我第二个月
: 只收了实际使用的3天费用，你有得生气的时间不如自己打电话去和客服多扯扯，在这
: 里喊谁也帮不了你~
: 3）最后，你所谓的气炸了只是原来应该免费的手机现在成本200左右，也不是什么坏
: deal，200块到Cl上买不到全新的G4的
|
a*****t
发帖数: 1596 | 25 verizon的月费是提前收的，你cancel plan后最后的bill会返还多算的钱
头了
【在 x***m 的大作中提到】
: 现在我再和Verizon扯prorate也没用了，600多都给我吞了，那一个月的月费只是零头了
|
l*h
发帖数: 4124 | 26 10年前就跟Verizon说拜拜了。用了24个月后升级，明明有renewal discount，从帐号
里升级下单时的order confirmation也写明价格，但信用卡上实扣的时候多扣了$200，
打电话过去，竟然说网站是错的，那个价钱只给新用户(网站上的续约价格已经比新用
户价格高了$50)。bye bye了您啊！
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
|
x*z
发帖数: 1010 | 27 几条线？一条线搞了4个tradein gift card？加上开户的时候一个就是5个？怎么搞的？
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
|
x***m
发帖数: 1663 | 28 两个账户的GC加在一个账户里了，一共4张
的？
【在 x*z 的大作中提到】
: 几条线？一条线搞了4个tradein gift card？加上开户的时候一个就是5个？怎么搞的？
|
y***k
发帖数: 9459 | 29 为了为了一二百块钱，被hard pull一次，搞个贬值超速一年后也就值150的lg垃圾手机
，不知道图的什么。还气炸了，这一辈子看样子楼主就指望着个手机活着了。再说了，
Verizon这样搞就是为了你用他家服务，先割掉肉给你，你又不用他家服务，这样abuse
人家的优惠，以后成本不都摊在他家真正用户头上了？！你先想搞人家，沾人家的便宜
，就别怪人家利用terms搞你 |
t*********u
发帖数: 26311 | 30 small cliam court最麻烦的地方是你要到对方的所在地去sue
对于verizon这种全国到处都有office的公司还好说
对于稍微小一点点的公司，就意味着要开车开很远去file |
|
|
w*****c
发帖数: 2130 | 31 TMobile也不prorate。
如果是3 month policy之前的话，支持抗争到底，它有什么权利把GC吞掉，渣滓公司
。他家客服态度就比TM和ATT家的差很多，很恶心。
【在 x***m 的大作中提到】
: 不是11月24号之后搞的
: 只是觉得其他公司都prorate，它家这么强势有点接受不了
|
w*****c
发帖数: 2130 | 32 你从哪看出的一二百块钱...
abuse
【在 y***k 的大作中提到】
: 为了为了一二百块钱，被hard pull一次，搞个贬值超速一年后也就值150的lg垃圾手机
: ，不知道图的什么。还气炸了，这一辈子看样子楼主就指望着个手机活着了。再说了，
: Verizon这样搞就是为了你用他家服务，先割掉肉给你，你又不用他家服务，这样abuse
: 人家的优惠，以后成本不都摊在他家真正用户头上了？！你先想搞人家，沾人家的便宜
: ，就别怪人家利用terms搞你
|
x********o
发帖数: 2092 | 33 好像vzw开始查trade-in的gc，多出的可能会被charge回去
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
|
g***e
发帖数: 5292 | 34 没错，t-mobile只要是port out, 都不是prorated, 垃圾。。。服务不行，店里小二态
度还行
Verizon 我之前取消，是prorated...但店里的小二说话不靠谱，这里不满意
AT&t 更是垃圾，账单乱得不行
comcast简直就是无赖，at&t和comcast是一丘之貉
【在 w*****c 的大作中提到】
: 你从哪看出的一二百块钱...
:
: abuse
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s********3
发帖数: 945 | 35 难道各位都不知道全美国只有二十多个州会保护顾客的 GIFT CARD，而且大部分只保护
$1.00 |
p*******m
发帖数: 20761 | 36
lol
【在 s********3 的大作中提到】
: 难道各位都不知道全美国只有二十多个州会保护顾客的 GIFT CARD，而且大部分只保护
: $1.00
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y***n
发帖数: 1135 | 37 还气炸了。早说过这个破玩意不值得搞。费时费劲费信用，还有可能搞不着。
出来混的，总要还的。你搞人家，也得接受被人搞。
【在 x***m 的大作中提到】
: 我用了一个月取消账户之前存了4张trade in的$300giftcard进去，然后最后还剩600多
: 块credits，本来想回给我寄支票，但是verion说这是用trade in的giftcard所以一旦
: 取消账户，钱也不退了，我气炸了，打了无数电话，被告知financial dep就这么决定
: 的，没办法了，怎么办？
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y***n
发帖数: 1135 | 38 就是偷鸡不成反蚀一把米吧
【在 o*****s 的大作中提到】
: 1）搞deal本来就有风险，看样子你是去年10月11月跳的verizon g4 trade in，11月的
: 时候已经有网友指出vzw改terms，需要3个月才能保留trade in gc了，你自己疏忽，也
: 不用气炸。
: 2）prorated or not完全是看你自己怎么去和customer service dept谈，我第二个月
: 只收了实际使用的3天费用，你有得生气的时间不如自己打电话去和客服多扯扯，在这
: 里喊谁也帮不了你~
: 3）最后，你所谓的气炸了只是原来应该免费的手机现在成本200左右，也不是什么坏
: deal，200块到Cl上买不到全新的G4的
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p*******m
发帖数: 20761 | 39
我总是吃太饱吃太饱
【在 y***n 的大作中提到】
: 还气炸了。早说过这个破玩意不值得搞。费时费劲费信用，还有可能搞不着。
: 出来混的，总要还的。你搞人家，也得接受被人搞。
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t******e
发帖数: 1363 | 40 我是最早搞的一批，为保险，去店里搞的直接减钱的，用了半个月，也prorate了，当
时就觉得这样的好事不会长久，果不其然 |
