c*f
发帖数: 977 | 1 Just got the physical card (got the card number right after approval), and
tried to redeem MR points via Invest with Rewards. But the system does not
seem to recognize the card, and always says " please correct your
information and resubmit your request." After I tried a few times, and I was
"locked out of Invest with Rewards because of too many attempts". I called
or online chatted to get unlocked, and then tried again and got locked again
, and I called or online chat again. Every time, the service representative
said everything looks fine.
Anyone has the same experience? what could be wrong? Thanks! | c*f
发帖数: 977 | 2 有大牛碰到类似问题吗？在invest with reward界面提供card information，点了next
后，总是得到这个：please correct your information and resubmit your request
。 打了很多电话和online chat, 总是解决不了问题。还是要等几天？前天拿到的卡。
was
called
again
representative
【在 c*f 的大作中提到】
: Just got the physical card (got the card number right after approval), and
: tried to redeem MR points via Invest with Rewards. But the system does not
: seem to recognize the card, and always says " please correct your
: information and resubmit your request." After I tried a few times, and I was
: "locked out of Invest with Rewards because of too many attempts". I called
: or online chatted to get unlocked, and then tried again and got locked again
: , and I called or online chat again. Every time, the service representative
: said everything looks fine.
: Anyone has the same experience? what could be wrong? Thanks!
| c*f
发帖数: 977 | 3 After many calls and online chats, the problem was identified: the expire
year on the physical card is different from that in their system. Cannot
believe this can indeed happen!
next
request
【在 c*f 的大作中提到】
: 有大牛碰到类似问题吗？在invest with reward界面提供card information，点了next
: 后，总是得到这个：please correct your information and resubmit your request
: 。 打了很多电话和online chat, 总是解决不了问题。还是要等几天？前天拿到的卡。
:
: was
: called
: again
: representative
|
|
