r***e
发帖数: 2000 | 1 Ken Morgan ·
Bridgeport, West Virginia
I have flown more than 2,000 times and know the rules of the game, most of
which are designed to protect the passengers, but this incident is
inexcusable. The duplicity of the United CEO to publicly show contrition and
then send internal communications to the United employees saying the
opposite, shows his true hypocrisy. United needed 4 seats for THEIR
employees to fly to Louisville. They should have placed them on another
plane, even with another airline, or found out another way to get their
staff from point A to point B. United's condoning of this behavior and this
incident speaks volumes about their corporate culture. I will avoid this
airline from this point forward.
Tim Hanson ·
Albany, Oregon
In my opinion, it doesn't matter what the passenger's occupation is. What if
he was an ordinary guy with a fragile mental state? Is it OK to assault him
? Or if this man needs to get to a dying family member? Or he is just trying
to travel and get somewhere?
If UAL needs to fly employees so badly, then the should reserve seats for
them and NOT sell them to customers. If employees aren't needed, then leave
the seats empty. Or use them for passengers on standby. Do not board a plane
and then demand that passengers get off.
Ira Zweifler
If cash doesn't work, charter a small plane and ferry your crew to
Louisville. United, you made the error, you pay the price for fixing it!
sending a 'goon' onto one of his airplanes to forcibly remove a paying
customer to correct an error made by his companya. Obviously, there is a
much better way to handle this kind of problem - especially when the
destination airport is so close.
If cash doesn't work, charter a small plane and ferry your crew to
Louisville. Leave you paying customers out of it!
United, you made the error, you pay the price for fixing it!
Kathy Hutchinson
Oh, Bullcrap, United. Louisville is only a four hour drive from Chicago. I
dont suppose it occurred to those employees to get a rental car and drive
rather than have an elderly man thrown off a plane he had paid for and
already boarded. Shame.. Shame.
Matthew W. Wilson
I have no skin in the game but my two cents is that United Airlines handled
the entire situation poorly. While they legal authorization to do what they
did (read the terms and conditions of your ticket) -- ethically it was
reprehensible. The man bought a ticket, was given a seat assignment, and
boarded the plane. You then decide that a flight crew must head to the same
airport necessitating the removal of passengers randomly? Seriously...
randomly? What if it was a family of four...would you take just one off the
flight? It might be legal but it sure was stupid. The airline overbooked the
flight...that's not the passengers fault. United now says the passenger was
belligerent. Guess what? I would have been as well. Shameful.
Tania Hughes ·
Owner at Self-Employed
I can't believe United is just doubling down. Who cares if they did or did
not technically have a right (I doubt it). This was barbaric. If this is
legal the laws need to change.
Lawrence Stewart ·
Senior Clinical Research Associate at Esperion Therapeutics
Everyone of the airline personnel involved are guilty of extremely poor
judgement. The CEO is going to be featured in management textbooks for the
decade on how not to manage a crisis. He should be fired for poor leadership
. The gate agent totally screwed up and would normally be reprimanded for
the mistake but by first, failing to increase the incentive and more
seriously deciding that force was a reasonable solution, should be fired too
.
Finally, where was the pilot during all of this? Isn't the pilot the
ultimate authority on the aircraft? If so, the pilot should abdicated
authority by not intervening and should be fired.
Apparently, common sense is uncommon at United.
Ed Would
Graham v. Connor is the Supreme Court case that provides the ideological
basis for determining whether force used by police is reasonable. That's the
place to start if anyone wants to examine this issue further. | r***e
发帖数: 2000 | 2 Dirigo25
12:39 PM EDT
I was a cop for five years. This is one where I'd say to the business, "you
know what, I'm not sure that this man is committing a crime by not giving up
his seat. Possession is 9/10 of the law, so he may have a right to the seat
. This is a commercial dispute that needs to be resolved in civil court. I'm
not going to act to remove him. Call me if he gets violent. Thank you and
have a nice day." |
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