A*****s
发帖数: 13748 | 1 键盘Fn和左control来的时候就感觉奇怪，到现在终于挂了
对阿三客电话服实在有阴影，听说发email更好
可是找了半天也不知道保修的email是什么，麻烦哪位知道的能告知一下？
多谢多谢！ |
d*****a
发帖数: 1319 | 2 https://www-930.ibm.com/support/esc/signin.jsp
先注册，然后place a request
【在 A*****s 的大作中提到】
: 键盘Fn和左control来的时候就感觉奇怪，到现在终于挂了
: 对阿三客电话服实在有阴影，听说发email更好
: 可是找了半天也不知道保修的email是什么，麻烦哪位知道的能告知一下？
: 多谢多谢！
|
A*****s
发帖数: 13748 | 3 thx
试了一把
【在 d*****a 的大作中提到】
: https://www-930.ibm.com/support/esc/signin.jsp
: 先注册，然后place a request
|
A*****s
发帖数: 13748 | 4 这是怎么回事？我老一个电话邮件都没有收到，怎么就被close了？？！！
还说我approve了啥，我怎么不知道？！
Problem resolution *** *** APPROVED CRU AND WAS INFORMED OF CRU RETURN
POLICY. I CONFIRM
CX 02/11/2011 10:23 E Request Cleared. Indicates that the
request has bee
n cleared. A physical fix has been performed on the machine.
AI 02/11/2011 10:23 E Additional information. Indicates
that a customer h
as added additional information on a previously placed request.
CC 02/11/2011 10:21 E Customer called. Indicates that the
customer was ca
lled.
NA 02/11/2011 08:01 E No answer at customer location.
Indicates the provi
der of service called the customer and there was no answer.
NO ANSWER
CC 02/11/2011 08:01 E Customer called. Indicates that the
customer was ca
lled.
AM 02/10/2011 23:48 E Next AM. This status indicates that
service will be
provided the next morning, Monday through Friday.
RC 02/10/2011 23:48 E Received Request. Indicates that the
request was en
tered into the Service Request Manager system.
AM 02/11/2011 04:48 GMT Next AM. This status indicates that
service will
be provided the next morning, Monday through Friday.
IBMid: c********[email protected]
THE FN KEY AND LEFT CTRL KEY DO NOT WORK. I NEED THE COMPUTER EVERY DAY, SO
COULD YOU SEND ME A REPLACEMENT KEYBOARD (42T3467) FOR THIS X61T COMPUTER?
【在 A*****s 的大作中提到】
: thx
: 试了一把
|
A*****s
发帖数: 13748 | 5 说我干了啥啥啥的时间，我老正在高速上飙车，一个电话都没有接到！！！
我老电话留得google voice，miss了网页上都会有记录的。。。
the
【在 A*****s 的大作中提到】
: 这是怎么回事？我老一个电话邮件都没有收到，怎么就被close了？？！！
: 还说我approve了啥，我怎么不知道？！
: Problem resolution *** *** APPROVED CRU AND WAS INFORMED OF CRU RETURN
: POLICY. I CONFIRM
: CX 02/11/2011 10:23 E Request Cleared. Indicates that the
: request has bee
: n cleared. A physical fix has been performed on the machine.
: AI 02/11/2011 10:23 E Additional information. Indicates
: that a customer h
: as added additional information on a previously placed request.
|
