请问版上说的SR (Service Request), 我在My USCIS网站上https://egov.uscis.gov/
e-Request/Intro.do)，看到一个选项叫"Submit a case inquiry", 点击之后显示如下
两大选项，是不是应该选择Case Inquiry --> Case outside normal processing time?
1. Case Inquiry
a. Case outside normal processing time
b. Did not receive notice by mail
c. Did not receive card by mail
d. Did not receive document by mail
2. Service Request
a. Appointment Accommodations
b. Typographic Error
因为第二个选项直接叫Service Request，这个让我很confused，我感觉催绿明显不应
该选择“Service Request”这个选项，还是我的理解有错？
多谢!
