1 there is a system called "LOG"
they check it on "LOG"
2 if someone did it before it will be approved in a second
3 if the PM difference is high and no one did it before they have to sen
t it to authroize center and customer have to wait a day or so for appro
ve(may be deny)
4 they didn't always charge second day shipping,it depends on their own
shipping day
5 u can always call to check avaliable PM in the "LOG" using the item nu
mber and choose the best option and then call another CSR to do P