比较初级，大家多补充。
BM & B&M = brick and mortar (physical store, not online or virtual)
CSR= Customer Service Representative
FYI =For your information
MIR = Mail in rebate
OBO=Or best offer
OD=Office Depot
BB=bestbuy
CC=credit card or circuitcity
OM=Office Max
PM= price match. (Store will match other store's prices.)
