a*****g
发帖数: 9 | 1 我1月3日不小心在一个域名注册网站上订购了一个域名，后来发现有问题，在12小时内
给他们打电话要求取消，当时的客服已经同意一周内Refund我的Credit,第二天同样打
进去也是这样的答复，我等了十天，再次打电话进去，说给我一个email:结果弄成了这
样：急求哪位高人有类似经验的告诉我该怎么要回我的Credit?
Dear Victor,
Thank you for contacting Network Solutions Customer Service Department. We
are committed to creating the best Customer experience possible. One of the
first ways we can demonstrate our commitment to this goal is to quickly and
efficiently address your recent request.
In accordance with our Service Agreement, it is our policy not to issue
refunds for domain name registration(s). Once payment is made for a domain
name registration it cannot be changed or reversed. However, once the
registration period is over you may choose not to renew the domain name.
We hope this information has been helpful. However, if you have any
additional questions, please don't hesitate to contact our Customer Service
Department.
As a Network Solutions Customer, you are entitled to unlimited access, day
or night, to technically skilled Customer Service Representatives who are
dedicated to delivering any level of support you may need.
To reach us, call 1-888-642-9675. If you are calling from outside the U.S.
or Canada, please call 1-570-708-8788.
Sincerely,
Net Solutions Specialist
Network Solutions | p***r
发帖数: 8071 | 2 Dispute via your credit company.
the
and
【在 a*****g 的大作中提到】
: 我1月3日不小心在一个域名注册网站上订购了一个域名，后来发现有问题，在12小时内
: 给他们打电话要求取消，当时的客服已经同意一周内Refund我的Credit,第二天同样打
: 进去也是这样的答复，我等了十天，再次打电话进去，说给我一个email:结果弄成了这
: 样：急求哪位高人有类似经验的告诉我该怎么要回我的Credit?
: Dear Victor,
: Thank you for contacting Network Solutions Customer Service Department. We
: are committed to creating the best Customer experience possible. One of the
: first ways we can demonstrate our commitment to this goal is to quickly and
: efficiently address your recent request.
: In accordance with our Service Agreement, it is our policy not to issue
|
|
