b***n
发帖数: 13455 | 1 Hi Folks,
I'm unhappy after 3 months after buying a new printer to have a broken
printer and after speaking to HP for 1.5 hrs on the phone to have them tell
me I was shipped a printer that was nearly 2 years old all ready and out of
warranty. What can you do for me?
Thanks so much! |
o******w
发帖数: 3262 | 2 buy a new one for him online to his address |
HQ
发帖数: 19201 | 3 很显然，又是csr简单的推卸掉了
只要buyer说是ebay买的，csr两句话都给打发了。
tell
of
【在 b***n 的大作中提到】
: Hi Folks,
: I'm unhappy after 3 months after buying a new printer to have a broken
: printer and after speaking to HP for 1.5 hrs on the phone to have them tell
: me I was shipped a printer that was nearly 2 years old all ready and out of
: warranty. What can you do for me?
: Thanks so much!
|
b***n
发帖数: 13455 | 4 关键是现在怎么处理。。。
【在 HQ 的大作中提到】
: 很显然，又是csr简单的推卸掉了
: 只要buyer说是ebay买的，csr两句话都给打发了。
:
: tell
: of
|
m*r
发帖数: 37612 | 5 我遇到过相似的问题，病人直接就去买了2年的extended warranty, 我给病人买单
tell
of
【在 b***n 的大作中提到】
: Hi Folks,
: I'm unhappy after 3 months after buying a new printer to have a broken
: printer and after speaking to HP for 1.5 hrs on the phone to have them tell
: me I was shipped a printer that was nearly 2 years old all ready and out of
: warranty. What can you do for me?
: Thanks so much!
|
HQ
发帖数: 19201 | 6 我觉得，要么搞个一年内的receipt让他claim warranty
要么只有接受return，full refund
再给他一台绝不可取。这可能是个无底洞了。
【在 b***n 的大作中提到】
: 关键是现在怎么处理。。。
|
m*r
发帖数: 37612 | 7 或者根本不理，等着a-z+neg
【在 HQ 的大作中提到】
: 我觉得，要么搞个一年内的receipt让他claim warranty
: 要么只有接受return，full refund
: 再给他一台绝不可取。这可能是个无底洞了。
|
d*r
发帖数: 3698 | 8 get a receipt then call HP csr to reset warranty from purchased date.
【在 b***n 的大作中提到】
: 关键是现在怎么处理。。。
|
HQ
发帖数: 19201 | 9 也可以，总比再给一台强
既然有trouble,最好的解决办法就是彻底掐死trouble.而不是让隐患一直存在。
【在 m*r 的大作中提到】
: 或者根本不理，等着a-z+neg
|
p*****u
发帖数: 21812 | 10 WARRANTY是跟着SN走的，在店里清仓久了卖出去的货,HP当作obsolete model处理 （HP
是要求零售商在一定时间内卖出的，过了时间没卖出去，warranty就开始算了），即
使你刚买，warranty过了他们就不管了
【在 HQ 的大作中提到】
: 我觉得，要么搞个一年内的receipt让他claim warranty
: 要么只有接受return，full refund
: 再给他一台绝不可取。这可能是个无底洞了。
|
|
|
b******r
发帖数: 1106 | 11 靠，你少上一小时的庭就把这损失给补回来了
tell
of
【在 b***n 的大作中提到】
: Hi Folks,
: I'm unhappy after 3 months after buying a new printer to have a broken
: printer and after speaking to HP for 1.5 hrs on the phone to have them tell
: me I was shipped a printer that was nearly 2 years old all ready and out of
: warranty. What can you do for me?
: Thanks so much!
|
f***k
发帖数: 983 | 12 都3月了,没法neg了
a-z claim defective 也赢不了
好像amanz 政策写的defective 必须14天内
这对b 神就是个痒痒阿,告诉it 过了退货期了,这边不负责了,如果需要,可以帮忙联系
HP support
【在 m*r 的大作中提到】
: 或者根本不理，等着a-z+neg
|
w********t
发帖数: 5586 | 13 this is right answer:
都3月了,没法neg了
a-z claim defective 也赢不了
好像amanz 政策写的defective 必须14天内
这对b 神就是个痒痒阿,告诉it 过了退货期了,这边不负责了,如果需要,可以帮忙联系
HP support |
y********9
发帖数: 1417 | |
n******n
发帖数: 152 | 15 if it is less than $100, i will refund him/her right away.
tell
of
【在 b***n 的大作中提到】
: Hi Folks,
: I'm unhappy after 3 months after buying a new printer to have a broken
: printer and after speaking to HP for 1.5 hrs on the phone to have them tell
: me I was shipped a printer that was nearly 2 years old all ready and out of
: warranty. What can you do for me?
: Thanks so much!
|
m*r
发帖数: 37612 | 16 how son of b! a god doc will store a printer for more than 2 years for $100?
【在 n******n 的大作中提到】
: if it is less than $100, i will refund him/her right away.
:
: tell
: of
|
j*****n
发帖数: 480 | 17 我也想说3个月不能neg了
【在 w********t 的大作中提到】
: this is right answer:
: 都3月了,没法neg了
: a-z claim defective 也赢不了
: 好像amanz 政策写的defective 必须14天内
: 这对b 神就是个痒痒阿,告诉it 过了退货期了,这边不负责了,如果需要,可以帮忙联系
: HP support
|
