d*****e
发帖数: 3868 | 1 早上起来发现amazon email说我order $45 gift certificate，没有的事呀，进账户一
看还真是，赶紧改密码，online chat然后取消order；接着就收到amazon信说账户
closed.我的seller account咋办？
Greetings from Amazon.com.
Please take the time to read this message - it contains important
information about your Amazon.com account.
At Amazon.com, we routinely perform reviews of orders and customer
accounts to protect our customers. After careful review of your
account, we believe it may have been accessed and used by a
third-party to make purchases without your permission, but it appears
they did not use your credit card to make these purchases. It seems
that someone obtained your personal account and/or financial
information elsewhere, and used it on Amazon.com to access your
account.
We have closed your account effective immediately because of this
possible unauthorized account activity. If this recent account
activity (gift certificate order) was authorized by you, please reply to
this message as soon as possible and we will reactivate your account.
Otherwise, you will need to open a new account when you place future
orders with us.
It is important to know that Amazon.com accounts can only be accessed
by those who know personal, specific information about you and your
account -- such as your email address, Amazon.com password, physical
address, credit card information, and other details. As mentioned
above, it appears someone obtained some of your personal account
and/or financial information elsewhere and used it on Amazon.com to
access your account.
While it is not clear how this happened in your case, we do know that
personal account and financial information are often obtained by scam
artists who send unsolicited email to unsuspecting users asking them
to "update" their account information. The email usually contains a
link to a website that is controlled by the thief asking the user to
submit personal information including email address, password, credit
card number, and other relevant information. Once the information is
obtained, the scam artist can then gain access to numerous online
accounts since many internet users frequently use the same user name,
email address, password, and financial information at multiple web
sites. |
d*******2
发帖数: 1480 | 2 cmft~
【在 d*****e 的大作中提到】
: 早上起来发现amazon email说我order $45 gift certificate，没有的事呀，进账户一
: 看还真是，赶紧改密码，online chat然后取消order；接着就收到amazon信说账户
: closed.我的seller account咋办？
: Greetings from Amazon.com.
: Please take the time to read this message - it contains important
: information about your Amazon.com account.
: At Amazon.com, we routinely perform reviews of orders and customer
: accounts to protect our customers. After careful review of your
: account, we believe it may have been accessed and used by a
: third-party to make purchases without your permission, but it appears
|
d*****e
发帖数: 3868 | 3 真是躺着中枪，早知道改了密码就完了，不去取消了，45刀扔就扔了，现在闹的。。。 |
s*****r
发帖数: 2347 | |
d*******2
发帖数: 1480 | 5 赞神医心态
45刀是俺一个月的伙食
真是躺着中枪，早知道改了密码就完了，不去取消了，45刀扔就扔了，现在闹的。。。
【在 d*****e 的大作中提到】
: 真是躺着中枪，早知道改了密码就完了，不去取消了，45刀扔就扔了，现在闹的。。。
|
y***r
发帖数: 16594 | |
z********0
发帖数: 1835 | |
l********i
发帖数: 8858 | |
e**********0
发帖数: 7133 | 9 打个电花看看.
【在 d*****e 的大作中提到】
: 早上起来发现amazon email说我order $45 gift certificate，没有的事呀，进账户一
: 看还真是，赶紧改密码，online chat然后取消order；接着就收到amazon信说账户
: closed.我的seller account咋办？
: Greetings from Amazon.com.
: Please take the time to read this message - it contains important
: information about your Amazon.com account.
: At Amazon.com, we routinely perform reviews of orders and customer
: accounts to protect our customers. After careful review of your
: account, we believe it may have been accessed and used by a
: third-party to make purchases without your permission, but it appears
|
p***a
发帖数: 6396 | |
|
|
d*****e
发帖数: 3868 | 11 折腾10多天，帐号终于恢复了，前面耽搁了好多时间给account team打电话，结果都是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
教训呀。 |
w****a
发帖数: 6326 | 12 发包子，发包子。。。
是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
【在 d*****e 的大作中提到】
: 折腾10多天，帐号终于恢复了，前面耽搁了好多时间给account team打电话，结果都是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
: 教训呀。
|
d*****e
发帖数: 3868 | 13 就知道。。。好吧，10个包子
【在 w****a 的大作中提到】
: 发包子，发包子。。。
:
: 是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
|
w****a
发帖数: 6326 | 14 不用给我。
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
N****g
发帖数: 5246 | 15 r
e
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
k********s
发帖数: 5024 | |
a*****n
发帖数: 14370 | 17 re
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
s******y
发帖数: 1547 | |
h********a
发帖数: 6364 | 19 cong
【在 a*****n 的大作中提到】
: re
|
N****g
发帖数: 5246 | 20 这都能起死回生，展开说说介绍介绍经验吧
是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
【在 d*****e 的大作中提到】
: 折腾10多天，帐号终于恢复了，前面耽搁了好多时间给account team打电话，结果都是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
: 教训呀。
|
|
|
b*********c
发帖数: 1058 | 21 re
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
e*******s
发帖数: 1067 | |
N**7
发帖数: 5796 | 23 re
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
d*****e
发帖数: 3868 | 24 找对人就可以吧，我没干坏事呀。
account team当然是关帐号建新的省事。seller team一开始也说建新的，我说
feedback能跟过来不？说不行，那我就坚决不干了，然后天天打电话给seller team，
终于今天接到电话说好了，信用卡信息都删了，密码让我按照忘记密码处理。
【在 N****g 的大作中提到】
: 这都能起死回生，展开说说介绍介绍经验吧
:
: 是让我关了重新建帐号；后来盯着seller support team天天打电话才救活了。
|
p***e
发帖数: 7463 | |
h**********0
发帖数: 1957 | 26 要有恒心，要有毅力
【在 d*****e 的大作中提到】
: 找对人就可以吧，我没干坏事呀。
: account team当然是关帐号建新的省事。seller team一开始也说建新的，我说
: feedback能跟过来不？说不行，那我就坚决不干了，然后天天打电话给seller team，
: 终于今天接到电话说好了，信用卡信息都删了，密码让我按照忘记密码处理。
|
m******t
发帖数: 6905 | |
G********g
发帖数: 780 | |
L******1
发帖数: 8133 | |
d*****e
发帖数: 3868 | 30 Greetings from Amazon.com.
Please take the time to read this message - it contains important
information about your Amazon.com account.
After careful review of your account, we believe it may have been accessed
and used by a third-party to attempt to make purchases without your
permission. It seems that someone obtained your personal account and/or
financial information elsewhere, and used it on Amazon.com to access your
account. Please note that no unauthorized charges were completed as we were
able to cancel the order(s).
We have taken immediate steps to secure your account. We’ve assigned a new,
temporary password to prevent further access by the unauthorized third-
party, and removed any credit cards or other payment methods from your
account. Additionally, if any information was added to your account by
someone other than you, it has been removed. Your account access has been
restored and is available to use at your convenience.
You’ll need to reset your password when you return to our site. Just click
“Your Account” at the top of our Home page and select “Forgot your
Password?” in the Settings section.” Enter your email address as prompted,
and once completed, we'll send you an e-mail containing a personalized link
. Click the link from the e-mail and follow the directions provided. Your
new password will be effective immediately. Please note that you will need
to re-enter your complete credit or debit card number during the checkout
process.
It is important to know that Amazon.com accounts can only be accessed by
those who know personal, specific information about you and your account,
including your email address and Amazon.com password. As mentioned above, it
appears someone obtained this personal account information elsewhere and
used it on Amazon.com to access your account.
While it is not clear how this happened in your case, we do know that
personal account information is often obtained by scam artists who send
unsolicited email to unsuspecting users asking them to "update" their
account information. The email usually contains a link to a website that is
controlled by the thief asking the user to submit personal information
including email address, password, credit card number, and other relevant
information. Once the information is obtained, the scam artist can then gain
access to numerous online accounts since many internet users frequently use
the same user name, email address, password, and financial information at
multiple web sites.
Please know that Amazon.com employees will *never* ask for your password,
nor will we ever send an email asking you to verify personal information.
Although it appears someone did access your Amazon.com account, they would
not have been able to view your full credit card numbers as they are never
displayed on our site. However, it is possible your credit card numbers may
have been compromised at the time your other personal information was
obtained. Therefore, we suggest you carefully review recent credit card
statements to check for any unusual activity or unauthorized charges.
In the future, you can protect your Amazon.com password and account by
following some of these safety tips: |
|
|
d*****e
发帖数: 3868 | 31 账户被盗肯定是中木马了，现在我点googel搜索的结果的链接都重新定位到随机垃圾网
站，只能每次copy/paste，特别麻烦，杀了几次当时好了，过几天又google search
redirect垃圾网站。谁给支个招吧，super baozi伺候。。。 |
b***n
发帖数: 13455 | 32 cong!
【在 d*****e 的大作中提到】
: 找对人就可以吧，我没干坏事呀。
: account team当然是关帐号建新的省事。seller team一开始也说建新的，我说
: feedback能跟过来不？说不行，那我就坚决不干了，然后天天打电话给seller team，
: 终于今天接到电话说好了，信用卡信息都删了，密码让我按照忘记密码处理。
|
h******x
发帖数: 10156 | |
h**G
发帖数: 9825 | 34 re
cong
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
h******x
发帖数: 10156 | 35
Does it happen on different machine or only on your machine? You could try a
public PC such as the one in the library to test it out.
【在 d*****e 的大作中提到】
: 账户被盗肯定是中木马了，现在我点googel搜索的结果的链接都重新定位到随机垃圾网
: 站，只能每次copy/paste，特别麻烦，杀了几次当时好了，过几天又google search
: redirect垃圾网站。谁给支个招吧，super baozi伺候。。。
|
d*****e
发帖数: 3868 | 36 就一台台式机有这个毛病，可能小儿乱点弄的，我自用的笔记本是好的。
a
【在 h******x 的大作中提到】
:
: Does it happen on different machine or only on your machine? You could try a
: public PC such as the one in the library to test it out.
|
b*********c
发帖数: 1058 | 37 可能DNS服务器被劫持,看一下你的dns server地址对不对，是不是你的internet
provider提供的地址
【在 d*****e 的大作中提到】
: 就一台台式机有这个毛病，可能小儿乱点弄的，我自用的笔记本是好的。
:
: a
|
x**n
发帖数: 12542 | 38 congratulations
【在 d*****e 的大作中提到】
: 就知道。。。好吧，10个包子
|
d*****e
发帖数: 3868 | |
h****o
发帖数: 3406 | 40 我也遇到一样的问题，email里有order giftcard 的 confirmation. 然后我就进不去
了。打了客服电话，帮我重新设置了密码，login 以后，并没有发现任何order
giftcard 的 history，是不是 amz 觉得有嫌疑，给自动cancel了啊？ |
|
|
a********5
发帖数: 2915 | |
h****o
发帖数: 3406 | 42 我也遇到一样的问题，email里有order giftcard 的 confirmation. 然后我就进不去
了。打了客服电话，帮我重新设置了密码，login 以后，并没有发现任何order
giftcard 的 history，是不是 amz 觉得有嫌疑，给自动cancel了啊？ |
d*****e
发帖数: 3868 | |
g****g
发帖数: 1634 | 44 教训是不是千万不要用seller sccount买任何东西？
【在 d*****e 的大作中提到】
: 找对人就可以吧，我没干坏事呀。
: account team当然是关帐号建新的省事。seller team一开始也说建新的，我说
: feedback能跟过来不？说不行，那我就坚决不干了，然后天天打电话给seller team，
: 终于今天接到电话说好了，信用卡信息都删了，密码让我按照忘记密码处理。
|
D*******0
发帖数: 4476 | 45 re
【在 b*********c 的大作中提到】
: re
|
m*********d
发帖数: 338 | 46 机子彻底格了重装系统。
免费的microsoft security essentials挺好的，卡巴到期后就装的这个，没有出过问
题。
【在 d*****e 的大作中提到】
: 账户被盗肯定是中木马了，现在我点googel搜索的结果的链接都重新定位到随机垃圾网
: 站，只能每次copy/paste，特别麻烦，杀了几次当时好了，过几天又google search
: redirect垃圾网站。谁给支个招吧，super baozi伺候。。。
|
