f*******i 发帖数: 8492 | 1 MD,不给他来点硬的,就是不肯退钱。一开始说啥都没用,我最后回了一封信,说这是
我最后一次给你们写信,你们不退钱我就dispute+BBB,结果这SB才肯退钱。不过,问
题是我已经claim了dispute,并且也BBB了,还要撤回吗?
Dear ...,
Thank you for contacting Lenovo, the makers of ThinkPad and Think Centre
products.
As I understand you want to get full refund for the order you have returned
and want to speak to a supervisor.
We apologize for the inconvenience caused. I have had a discussion with one
of my supervisors. He has authorized full refund. I have submitted a request
to give you full refund. You should get the update in 2 business days from
the senior department.
If you have further questions or concerns, please feel free to contact the
Sales Support Department at: 866-968-4465 option 3 (9:00 am to 7:00 pm EST).
We will be happy to assist at that time.
Once again, thank you for contacting Lenovo.
Sincerely,
XXXXX
Lenovo Websales/CustServe (Americas) | c*****a 发帖数: 8464 | 2 俺们小护士直接来句checkout的cc爆了,没其他卡了,失业几个月了,老婆在闹离婚,cs老老实实
cancel了。 | f*******i 发帖数: 8492 | 3 BBB还真管用啊,一周前提交的claim
今天上午lenovo的一个经理打来电话道歉,说肯定会全款返还,如果没有的话就打电话
找他 |
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