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发帖数: 60932 | 1 HTH - JetBlue Promise Program
Link:
http://www.jetblue.com/promiseprogram/
The person seeking to cancel the reservation for flight(s) or package(s)
under the Program must: Involuntarily lose full time job and submit refund
request within 30 days of job loss.Be at least 18 years old at the time of
refund request.
Be listed as a traveler on the reservation/itinerary/Getaways package for
which a refund is sought; and
Have personally paid for the travel for which a refund is sought.
The Program applies only to un-flown flights that are U.S.-originating
oneway or roundtrip, not code-share or interline travel.
Request for a refund must be received by JetBlue via fax no less than 14
days prior to scheduled departure of outbound flight. The original documents
must be mailed and received by JetBlue no later than the departure date of
the outbound flight.
Refund valid for up to seven (7) customers traveling on one reservation.
Excludes corporate bookings and group bookings.
Excludes the following forms of payment: Gift Cards, Service Credits,
TrueBlue Award Travel, Travel Certificates.
How it works
Download and print Eligibility Letter and Terms
Complete all sections of the Eligibility Letter, sign and have it notarized.
Fax and mail completed Eligibility Letter AND Terms to 801-449-2440, Attn:
JetBlue Promise Program (minimum of 14 days prior to first date of travel.)
Upon fax notification JetBlue will cancel your reservation. Please keep a
copy for your records.
JetBlue Promise Program
Please allow 24-48 hours for e-mail notification confirming receipt of fax.
Please allow 30 days for processing of refund.
Refund will be processed once original document is received and claim is
validated
If request for refund is not approved JetBlue will still cancel the flight(
s), charge a $100 cancellation fee and place any remaining amount in a
service credit, valid toward future air-only transportation on JetBlue for
up to one year.
General inquiries please email p*****[email protected] and include your full
name, contact information and reservation number.
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