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Travel版 - Orbitz 改了航空公司行程 ,可以怎么要求改回来或者一点补偿?
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相关话题的讨论汇总
话题: orbitz话题: 改了话题: rebooked话题: flight话题: change
进入Travel版参与讨论
1 (共1页)
a****g
发帖数: 3027
1
从Orbitz 上定的票,美国-中国的回程之中的国内段航班突然被改了,造成回家极其不
方便,需要在省会城市住一夜。
该找谁改回来?应该是Orbitz吗?能要求$150改票补偿吗?我不想改,但Orbitz帮我改了。
PS: Orbitz说是航空公司的决定:
...
The airline has notified us of a change to your itinerary and they have rebooked you on the following flights
h***o
发帖数: 5030
2
Airlines have the right to change schedule. If you call the carrier, and ask
friendly, usually they are willing to put you to another flight that fits
you better, if there is any, free of charge. If the schedule change is more
than two hours, you may be able to cancel the ticket and receive a refund.
However, keep in mind that
(1) Nobody can ask the airlines to "change the schedule back"
(2) Unless you are very lucky, they are not responsible for your
accommodation.
(3) If you are unhappy with all the options they are willing to offer, there
would be nothing you can do. This is in the terms you have agreed upon when
you purchased your ticket. BBB or dispute CC won't do you any good.
My suggestion is to do some homework before you call: find a flight that is
"acceptable" to you, and try to convince the agent to book you on that
flight.
Good luck and have a safe flight

改了。
rebooked you on the following flights

【在 a****g 的大作中提到】
: 从Orbitz 上定的票,美国-中国的回程之中的国内段航班突然被改了,造成回家极其不
: 方便,需要在省会城市住一夜。
: 该找谁改回来?应该是Orbitz吗?能要求$150改票补偿吗?我不想改,但Orbitz帮我改了。
: PS: Orbitz说是航空公司的决定:
: ...
: The airline has notified us of a change to your itinerary and they have rebooked you on the following flights

l**a
发帖数: 12455
3
未必是改了的,上次orbitz也给我发了这种email,而且给出的理由是什么航班被
取消,所以要给我改到另外的航班,我查了发现航班根本没有被取消,所以我觉
得莫名其妙,就给orbitz打电话,他们查了之后说根本就没有改
你给他们打电话问问

改了。
rebooked you on the following flights

【在 a****g 的大作中提到】
: 从Orbitz 上定的票,美国-中国的回程之中的国内段航班突然被改了,造成回家极其不
: 方便,需要在省会城市住一夜。
: 该找谁改回来?应该是Orbitz吗?能要求$150改票补偿吗?我不想改,但Orbitz帮我改了。
: PS: Orbitz说是航空公司的决定:
: ...
: The airline has notified us of a change to your itinerary and they have rebooked you on the following flights

t******n
发帖数: 3347
4
亲,你也和小狐狸一样了?

ask
more
there
when

【在 h***o 的大作中提到】
: Airlines have the right to change schedule. If you call the carrier, and ask
: friendly, usually they are willing to put you to another flight that fits
: you better, if there is any, free of charge. If the schedule change is more
: than two hours, you may be able to cancel the ticket and receive a refund.
: However, keep in mind that
: (1) Nobody can ask the airlines to "change the schedule back"
: (2) Unless you are very lucky, they are not responsible for your
: accommodation.
: (3) If you are unhappy with all the options they are willing to offer, there
: would be nothing you can do. This is in the terms you have agreed upon when

j***g
发帖数: 11325
5
好总这0.1伪币挣得很辛苦。。
anyway. 对LZ来说基本上就是最合理的建议了

【在 t******n 的大作中提到】
: 亲,你也和小狐狸一样了?
:
: ask
: more
: there
: when

h***o
发帖数: 5030
6
对于真的困难我们会帮忙的
那种老子没时间自己查信息
你们帮我搞定的情况我才骂

【在 t******n 的大作中提到】
: 亲,你也和小狐狸一样了?
:
: ask
: more
: there
: when

t******n
发帖数: 3347
7
你在说club的某人么?

【在 h***o 的大作中提到】
: 对于真的困难我们会帮忙的
: 那种老子没时间自己查信息
: 你们帮我搞定的情况我才骂

h***o
发帖数: 5030
8
我说这个版

【在 t******n 的大作中提到】
: 你在说club的某人么?
j*g
发帖数: 20
9
赔偿是不太可能了,但是可以找客服改票。不过也要看碰上什么样的客服了,有的客服
更负责认真,帮你找票,有的就直接把你转给航空公司

改了。
rebooked you on the following flights

【在 a****g 的大作中提到】
: 从Orbitz 上定的票,美国-中国的回程之中的国内段航班突然被改了,造成回家极其不
: 方便,需要在省会城市住一夜。
: 该找谁改回来?应该是Orbitz吗?能要求$150改票补偿吗?我不想改,但Orbitz帮我改了。
: PS: Orbitz说是航空公司的决定:
: ...
: The airline has notified us of a change to your itinerary and they have rebooked you on the following flights

k*l
发帖数: 2574
10
我的在vayama定的国航票也给改了。中间只剩1个半小时换机,打电话过去问国航说如
果前班迟了导致误机,国航负责。就从了。vayama的客服只发email,没人接电话,挺
差的。下回不用了。
a****g
发帖数: 3027
11
谢谢详细解释!订机票时跳出来的terms没有花时间仔细读!
十几年来坐飞机第一次碰到这种情况。

ask
more
there
when

【在 h***o 的大作中提到】
: Airlines have the right to change schedule. If you call the carrier, and ask
: friendly, usually they are willing to put you to another flight that fits
: you better, if there is any, free of charge. If the schedule change is more
: than two hours, you may be able to cancel the ticket and receive a refund.
: However, keep in mind that
: (1) Nobody can ask the airlines to "change the schedule back"
: (2) Unless you are very lucky, they are not responsible for your
: accommodation.
: (3) If you are unhappy with all the options they are willing to offer, there
: would be nothing you can do. This is in the terms you have agreed upon when

1 (共1页)
进入Travel版参与讨论
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两不同航空公司的联程票要交两次checked bag fee吗?急问:UA机票过了24小时成功cancel?
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有人和delta打过flight cancel后的交道吗天气原因造成的损失航空公司就完全不能弥补了么?
相关话题的讨论汇总
话题: orbitz话题: 改了话题: rebooked话题: flight话题: change