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Travel版 - 有没有人claim过low price guarantee?
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相关话题的讨论汇总
话题: united话题: fare话题: guarantee话题: low话题: fares
进入Travel版参与讨论
1 (共1页)
y****1
发帖数: 389
1
看到student universe里的机票比官网便宜, 但是又想在官网定, 有没有人有claim这
些的经验, 讲讲经历?
也不知道student universe这样的网站qualify不...
s******x
发帖数: 15232
2
应该不。
你先认真读读low price guarantee的条款怎么说的,再动这个脑筋
y****1
发帖数: 389
3
看了, 没说不行....

【在 s******x 的大作中提到】
: 应该不。
: 你先认真读读low price guarantee的条款怎么说的,再动这个脑筋

s******x
发帖数: 15232
4
你把完整的t and c贴出来

【在 y****1 的大作中提到】
: 看了, 没说不行....
y****1
发帖数: 389
5
Terms and conditions
1. The united.com Low Fare Guarantee applies to customers who make a
qualifying airfare purchase on true
United or United Express® carriers, and do so through the united.com
website on or after February 7, 2005.
The offer is not valid for itineraries that include flights marketed or
operated by other airlines (including
United-marketed /Star Alliance-operated flights and Star Alliance-marketed /
United-operated flights).
2. Your claim must be made on the same day on which the ticket is
purchased. Claims must be made by
filling out an online claim form on united.com. The claim must satisfy all
terms and conditions and must be
submitted in compliance with the claims processing procedures, all as set
out herein. Claims for the Low Fare
Guarantee may only be made through the online claim form. No other claims
will be accepted. Following
submission of a claim, a United customer service representative will contact
you via email with the outcome
of your claim.
3. Tickets purchased must be the least expensive available on united.com
for the chosen itinerary at the
time of purchase to be eligible for reissue at a lower price. The guarantee
is valid only for published retail
fares available on the Internet for the exact same flight(s), travel date(s)
, and travel itinerary for the same
number of passenger(s). Fares must be in the exact same cabin(s) (United
First®, United Business® or United
Economy®) and carry the exact same fare rules and restrictions. Tickets
must be purchased with a credit
card and a valid United States billing address. Travel must originate in the
50 United States.
4. United must be able to verify the lower online fare at the time of
claim. The confirmed airfare purchased
on united.com will be compared to the available airfare on the screen just
prior to purchase confirmation of
the other website, which must be an accredited distributor of United airfare
. A screenshot just prior to the
purchase confirmation of the other website must be sent to the Low Fare
Guarantee email address on the
same day the ticket is purchased. When submitting your screenshot, please
include the United confirmation
number and your last name in the subject line.
5. The Low Fare Guarantee does not apply to fare differences of less than
$10 USD. For qualifying fare
differences, United will reissue your ticket and refund the fare difference
and provide each passenger within
the reservation number with an electronic certificate for 20% off their next
ticket purchase. The electronic
certificate is redeemable only toward the future purchase of a ticket for
travel on United Airlines or United
Express® flights sold under the UA code. The certificate is not valid
for itineraries that include flights
marketed or operated by other airlines (including United-marketed, Star
Alliance-operated codeshare flights
and Star Alliance-marketed, United- or United Express-operated codeshare
flights). The electronic certificate
is only valid for use through united.com and is valid one year from date of
issue. All terms and conditions
listed on the electronic certificate apply to usage. Electronic certificates
will not be replaced for any reason.
6. The Low Fare Guarantee does not apply to unpublished fares (tickets with
no fare amount stated on the
ticket) that are not available to the general public or fares that cannot be
purchased on united.com. Fares not
available to the general public include but are not limited to corporate,
military, government, wholesaler,
consolidator or published fares in which the airline carrier is not
disclosed at time of ticketing, any ticket
obtained via an auction and other discount fares. The Low Fare Guarantee
does not apply to package fares,
such as airfare sold as part of a travel package, nor does it apply to
airfare on another website that has been
reduced as a result of promotional discounts, such as dollars-off coupons,
loyalty program discounts or fly-
free offers. The Low Fare Guarantee does not apply to paper tickets, non-
revenue tickets such as Mileage
Plus® awards or tickets that you choose to refund.
7. The newly reissued ticket at the lower fare and the 20% off online
electronic certificate are the sole and
exclusive compensation that will be provided for United’s failure to
fulfill our Low Fare Guarantee.
8. United is the final authority on the interpretation of these rules.
United Airlines reserves the right to
terminate this offer at any time without notice.

【在 s******x 的大作中提到】
: 你把完整的t and c贴出来
s*****c
发帖数: 753
6
The Low Fare Guarantee does not apply to unpublished fares (tickets with
no fare amount stated on the
ticket) that are not available to the general public or fares that cannot be
purchased on united.com. Fares not
available to the general public include but are not limited to corporate,
military, government, wholesaler,
consolidator or published fares in which the airline carrier is not
disclosed at time of ticketing, any ticket
obtained via an auction and other discount fares.
They can easily deny you on those grounds.

/

【在 y****1 的大作中提到】
: Terms and conditions
: 1. The united.com Low Fare Guarantee applies to customers who make a
: qualifying airfare purchase on true
: United or United Express® carriers, and do so through the united.com
: website on or after February 7, 2005.
: The offer is not valid for itineraries that include flights marketed or
: operated by other airlines (including
: United-marketed /Star Alliance-operated flights and Star Alliance-marketed /
: United-operated flights).
: 2. Your claim must be made on the same day on which the ticket is

l*****l
发帖数: 4691
7
我也想问同样问题。也是united的价格
我在airfare.com 和 onetravel.com这两个网站都看到比united.com便宜的价格。不知
道这两个网站又没有什么特殊的地方会不qualify吗?因为united这个match最低价格的
program要求先在united的网站上买好票再claim,所以不想冒然先订了再match不了,
两张票最后价格差了600块钱左右,还是挺多的,大家帮忙鉴定一下。谢谢了。

be

【在 s*****c 的大作中提到】
: The Low Fare Guarantee does not apply to unpublished fares (tickets with
: no fare amount stated on the
: ticket) that are not available to the general public or fares that cannot be
: purchased on united.com. Fares not
: available to the general public include but are not limited to corporate,
: military, government, wholesaler,
: consolidator or published fares in which the airline carrier is not
: disclosed at time of ticketing, any ticket
: obtained via an auction and other discount fares.
: They can easily deny you on those grounds.

1 (共1页)
进入Travel版参与讨论
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相关话题的讨论汇总
话题: united话题: fare话题: guarantee话题: low话题: fares