《Business Travel News》March 5, 2007
Marriott 赢得了BTN的US HOTEL CHAIN SURVEY的大多数第一名。BTN的主要订户
是具有公司prefered酒店和航空公司决定权的管理阶层。Survey分成Upscale/Mi
dprice/Budget/Deluxe/Upscale Extended Stay/Midprice Extended Stay六个不
同的级别。因为是商务酒店调查,很多因素是跟business有关。调查指标包括:
Arrange Individual Travel;
Arrange Group Travle;
Facilities for Non-resorts Meeting
Corporate Rate Program
Commission Payment System
Quality of Food
Helpful Courteous Staff
Physical Appearance of Hotels
Quality of In-room Business Amenities
Quality of B