s*****i
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mabry123 (fufu) 于 (Mon Oct 8 16:28:56 2012, 美东) 提到:
Sold my house a month ago.
Cancelled all the services such as internet, cable, all utilities.
Tried to call several times to cancel italkbb.
They said I need to call in on the aniversary date to cancel.
I cannot even call in one day earlier.
I told them to cancel on that day for me. Ask them to put a request in my
account.
They said they cannot do that.
I need to call exact that day to request the cancellation.
That is Sunday. I am not sure how long I will be on hold.
Stay away from that company.
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xixipaopao (xixipaopao) 于 (Tue Oct 9 13:16:20 2012, 美东) 提到:
这句话读起来真的很惊悚
ITALKBB！！！真的很及品Sold my house a month ago.
还以为italk能卖你的房子。。
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interholic (new id) 于 (Tue Oct 9 14:04:04 2012, 美东) 提到:
Shame here
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mabry123 (fufu) 于 (Tue Oct 9 14:41:02 2012, 美东) 提到:
WOW. Did not realize that!!
Just so frustrated. I told them that I want to pay the whole year service
and want to cancel. But italkbb still insist that I should call in on the
last day to request the cancellation.
The only advantage for them if I did not call in that day. They can charge
me another month service. What a trash company.
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beperfect (24K性感) 于 (Tue Oct 9 15:31:00 2012, 美东) 提到:
更极品的是，你如果晚打一天，就要多交一个月的钱！！ 都快被他们气死了。
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cookiesl (cookiesl) 于 (Tue Oct 9 18:55:49 2012, 美东) 提到:
It took me about 1 hour to cancel the service. The box didn't work, and
waited about one month still didn't receive the replace one. 各种理由借口，
就是不帮你停service.真心严重不推荐
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sunnyfly (sunnyfly) 于 (Tue Oct 9 23:24:06 2012, 美东) 提到:
我也有很糟糕的经验，取消后我把盒子寄回去后他们说没收到，然后寄账单给我，我有
tracking info，但他们不理
睬. 我坚持不付账单，他们居然让collection agent来收账，我很生气，向BBB投诉，
BBB非常负责，和我来去信好几次，负责了解情况，后来italkbb没法才取消了我的账单
。其实钱不多，也就3，40块，但我忍不了这口气，所以花时间和他们纠缠。 |
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