w****t
发帖数: 103 | 1 我想自己正在和HSBC合作的创造一个记录。从今天凌晨1：20左右开始，我打了他们的
customer service 热线8883858916，一直到现在（３：００am）,听到的始终是一个特
别真诚可信的声音“Thank you for your patience. Your call is really important
to us. Please continue to hold and your call will be answered on the order
of being received”.开来我选择 这家银行实在是正确的，他们的热线可真热阿。实
在是有点挺不住了，我要去睡觉了。借了室友的电话来录音。我倒要看看他们到底会让
我等多长时间。就算他们倒闭了，老子也要等到有人来接电话。 |
j******n
发帖数: 21641 | 2 周末没人值班或者值班的人少?
important
order
【在 w****t 的大作中提到】
: 我想自己正在和HSBC合作的创造一个记录。从今天凌晨1：20左右开始，我打了他们的
: customer service 热线8883858916，一直到现在（３：００am）,听到的始终是一个特
: 别真诚可信的声音“Thank you for your patience. Your call is really important
: to us. Please continue to hold and your call will be answered on the order
: of being received”.开来我选择 这家银行实在是正确的，他们的热线可真热阿。实
: 在是有点挺不住了，我要去睡觉了。借了室友的电话来录音。我倒要看看他们到底会让
: 我等多长时间。就算他们倒闭了，老子也要等到有人来接电话。
|
w****t
发帖数: 103 | 3 HSBC is a global bank. If they cannot provide customer service, they shall
let the customer know about it. I do not think that man power shortage can
explain 2 hours' queue either.If they cannot afford the cost of maintaining
good customer service in the states, they shall know there is one business
practice in the world called "outsourcing". |
