s*****e 发帖数: 3954 | 1 之前deal被cancel了好多1刀,2刀,3刀的东西
上个月底收到一单的refund,之后就再也没有refund了,还欠我两单的refund(近10个
item)呢。。
大家都收到了吗? |
k**i 发帖数: 10191 | 2 收齐了。我买的东西比较整,退了一单$11多的,一单$10多的。 |
c*******b 发帖数: 310 | |
l*****9 发帖数: 665 | 4 我还没收齐呢 砍了我四单 现在只返了我两单的钱 gap还欠我两单的钱呢 |
m******i 发帖数: 1185 | 5 没收齐,还欠一单。打电话给客服,转到外包的部门,竟然没人接电话。我也是服了这
些疑似阿三外包客服公司了 |
p******g 发帖数: 166 | 6 没有,打了好几个电话了,每次都耗时几十分钟,电话转来转去,一点用也没有,上周
打电话说是我的那单refund在出错的list上还是啥的,给reissue了,但是又十天了还
是没收到。不知道到底怎么样才能拿回refund了,对它家好失望 |
l*******7 发帖数: 1592 | |
p******g 发帖数: 166 | 8 是的,上周被转了一个客服貌似很懂的样子,说很多人都没收到,你的单是其中之一,
会reissue blah blah, 结果10天过去了依旧没有
【在 l*******7 的大作中提到】 : 退了2单,还差一单,而且查不出原因
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i*******m 发帖数: 615 | 9 我也是差了两单整10刀的,客服回答说近期会寄,如果月底还没收到再联系他们,相当
不靠谱。 |
y********3 发帖数: 787 | |
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s*********t 发帖数: 5781 | 11 没有,有个4块多的check一直没收到
写信问他们说这是第三方管的,他们查不到,给了个电话,我一直没时间打
【在 s*****e 的大作中提到】 : 之前deal被cancel了好多1刀,2刀,3刀的东西 : 上个月底收到一单的refund,之后就再也没有refund了,还欠我两单的refund(近10个 : item)呢。。 : 大家都收到了吗?
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l*******7 发帖数: 1592 | 12 Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
打电话过去说查不到,又转回gap,gap再又转一个地方,那人说email superviser再看
【在 y********3 的大作中提到】 : 邮件他们,第二天给回。丢了两单,目前寄到一个
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p******g 发帖数: 166 | 13 我收到的回复跟你一样,打电话也是转来转去,太折腾了!
are
expect
store
refund
as
【在 l*******7 的大作中提到】 : Thank you for your inquiry in to the status of your refund check. : Unfortunately, we do not have access to this information as these checks are : processed by a third party, Mail Refund Center. Normally, you should expect : to receive your refund check within 10 days from the date of your in-store : return. If 10 days have already passed and you haven't received your refund : check, you can obtain additional information by contacting our Mail Refund : Center at 1-800-955-8597. Please be sure to have your receipt available, as : you will need to reference your refund number. : 打电话过去说查不到,又转回gap,gap再又转一个地方,那人说email superviser再看
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s*****e 发帖数: 3954 | |
s*****e 发帖数: 3954 | 15 Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
收到一样样的回复,gap实在太搞笑了,就算是第三方管理,难道他们不该负责么?还
是欠钱是大爷? |
s*****e 发帖数: 3954 | 16 更新下,周一打电话给gap 客服提供的电话,刚接通就给接到gap。com的客服,说会有
人调查,今天收到一个电话,说会把所有refund合在一个gc寄过来。
如果还有人没收齐refund,可以打电话去gap.com,好像有很多人有这个问题,都不用
怎么费口舌,客服都知道是怎么回事。。。 |
p******g 发帖数: 166 | 17 打了gap.com电话,继续被转来转去,然后啥也没解决…… |
s**u 发帖数: 2294 | 18 我的邮件是说用credit card就没有charge,你们都是用的GC吗 |
r********o 发帖数: 21 | 19 我的还没解决,楼上收到REFUND的都是打GAP.COM解决的吗?还有人能分享下经验么?
GAP.COM叫我打MAIL REFUND CENTER, MAIL REFUND CENTER把我转回GAP.COM |
l*******7 发帖数: 1592 | 20 2周以前,在我一周反应3次之后,有人很认真的打电话告诉我,会给我寄卡,然后lz就
写出来差不多的更新。可是现在2周过去了,我啥都没收到啊 |
m******i 发帖数: 1185 | 21 今天又打了电话,汇报一下。mail center的人说查不到这个订单信息,gap.com的人表
示不知道为什么查不到,客服权限很小,查了半天没办法给我解决,转去research
dept,然后说调查了给我打过来,且等着吧。整个过程花了45分钟,还是拿不到钱。 |