I have made insurance complaints to Dept. of Insurance Regulation,
Washington,DC government.
They have accepted my case.
Their speed is quite quick. I just mailed out my complaint mail from IL
last Thursday. And they contacted me for details this Wednesday.
for detail information,please go to the dept website: http://www.disr.washingtondc.gov/services/reporting_fraud/index.shtm
The department will press the company for you.