Oregon版 - Hillsboro 美国公司MTI招聘中文客服 全职 |
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m*l
发帖数: 251 | 1 NOW HIRING
Job Type: Full-time, Swing or Graveyard
Salary: $16-$17 / hour with full benefits
If interested, please contact Kaylynn @ (503) 853-3076
Or
Email your resume to [email protected]
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MUST BE FLUENT IN ENGLISH AND MANDARIN CHINESE
Essential Duties and Responsibilities:
• Shows passion for and delivers exceptional customer service while
providing Technical
• Support for all MTI products as well as retail interactive displays
• Answers incoming telephone calls and emails in a call center
environment keeping a "customer first" mentality from call engagement until
call conclusion.
• Collects call data and manages to performance metrics
• Provides effective support to Field Technicians throughout the world
• Data gathering and auditing
The Customer Care - Call Center Technician's role exists to ensure customer
satisfaction and act as the primary customer contact for the MTI Customer
Care Center. This position provides high-touch, personalized customer
support to both internal and external partners and continually strives to
exceed customer expectations regarding response time, product knowledge,
effective problem resolution, stellar service and overall MTI operational
knowledge. The Customer Care - Call Center Technician drives the customer
experience within MTI's Customer Care Call Center to ensure that our client
and customer's needs are not only met but exceeded. This individual may also
be assigned additional special tasks at the discretion of the Service
Supervisor.
Local candidates only: Hillsboro, OR 97124
Required education: High school or equivalent
Required language: Mandarin Chinese
Company website: http://mobiletechinc.com/global-services/ | m*l
发帖数: 251 | 2 已招满，谢谢关注！如未来再有工作机会，会更新此帖。 |
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