d*j 发帖数: 13780 | 1 【 以下文字转载自 WashingtonDC 讨论区 】
发信人: Beijing (中国万岁,北京加油), 信区: WashingtonDC
标 题: 今天大闹Juicy Couture!!!
发信站: BBS 未名空间站 (Sun Dec 4 17:35:02 2011, 美东)
发信人: xuer (雪儿), 信区: shopping
标 题: 今天大闹Juicy Couture!!!
发信站: BBS 未名空间站 (Sun Dec 4 04:20:03 2011, 美东)
本来在网上抢了双靴子,寄过来一看,鞋是好鞋,就是鞋底居然都有些磨的印子,
倒是没有损伤,于是跑到店里面去退,一个西班牙还是墨西哥裔的男店员,看了一下
reciept,说是sales的item,不能退到店里面,我说,不sales我还不买呢,问题是你们
公司的policy就是45天可以退到店里面或者网站,我这不是正好过来shopping,顺便退
了。他说你可以退到网站,我们店不能退,我说这是你自己制定的rule?叫你们
Manager出来,,我跟他说。他说他就是这个店的Manager,我说show me your ID, I
will take a photo of it. 他开始拒绝给,后来又拿了一个印有店地址电话的卡片给
我,我说This is not your ID, I didn't ask anything beyond the policy.
这时已经有几个店里的顾客看是在看热闹了,我马上提高声音,"Just show me
your ID, based on the purchase contract, you can't refuse to serve me as a
customer! This is not your company, I don't believe you are the manager here
because you don't even know how to behave as a manager!"这个家伙屁都不敢放
了,拿着对讲机叫了另外一个亚裔过来,亚裔也装模作样的说不行,我一看那个家伙估
计也不是经理,过来给他打掩护的,然后问我要付款的credit card,我show了show我
的黑卡,然后他说什么”按理不行,不过给我例外“,骗他妈的谁啊,网站上的policy
写得清清楚楚。我说”maybe your understanding of the policy is different to
me, I don't want to study it with you now."亚裔又说“such a nice boot!" 我说
“yes, It is, but it wears out a little bit, I want to give it out as a gift
, I want it to be flawless. Just do the return for me but I would like to
get that guy's ID and report him to the company. You know what, he said he
is the manager. This is like a joke. He doesn't know how to behave as a
manager! And that's the reason why he will stay low at his rank for the
whole life!"
退货结束后,那个西裔和一个白裔mm正站在店门口,我走上去,说“show me
your working ID, I will take a picture of it", 西裔说“I don't have an ID",
白mm过来帮腔“Don't you get what you want?" 我说"I know you are not the
manager, and you don't even know how to serve a customer, you really make
things difficult for the customer and you will feel lucky if you can still
hold this job longer" 最后这个西裔只好面带微笑,对我不断地说“Happy holidays
!Happy Holidays!”算我老宽宏大量,不值得为这样的喽喽多花时间,于是不再跟他
计较,飘然离去。
总结一下,一定要以理据争,不怕闹大,要气场强大,当然不能穿得太寒酸,这
些sales最势力了,今天我老的bloomingdales的羊绒衫,prorsum得丝绸风衣,Ralph
Lauren black label的裤子,Cole Hann的鞋,Mont Blanc的钱包,还有Breil Malino
的手表,外加black card确实让我发彪的时候挣分不少,至少那些店里面的顾客一看我
不是无理取闹了。最后奔一张大闹之后在Union Square的留影,祝大家购物愉快:) | d*j 发帖数: 13780 | | l********l 发帖数: 9452 | | c*****l 发帖数: 5203 | | i********o 发帖数: 348 | | m*****5 发帖数: 23482 | 6 ,今天我老的bloomingdales的羊绒衫,prorsum得丝绸风衣,Ralph
Lauren black label的裤子,Cole Hann的鞋,Mont Blanc的钱包,还有Breil Malino
的手表,外加black card确实让我发彪的时候挣分不少,
lol | M****S 发帖数: 1125 | 7 Black card
Gets
Black wood ear | i**********o 发帖数: 5993 | | l********l 发帖数: 9452 | 9
比it当年教训国内小留的时候提高不少了,呵呵
【在 i**********o 的大作中提到】 : 正琢磨这大妈英语比我还烂。 : 结果是一大哥。
| n****a 发帖数: 2525 | | l*****z 发帖数: 13617 | 11 还有一出啊? lol
【在 l********l 的大作中提到】 : : 比it当年教训国内小留的时候提高不少了,呵呵
| l********l 发帖数: 9452 | 12
呵呵,当年sf的大坑啊,当年的鸟文俺硬是看了半天才看懂啥意思。。。现在好多了
【在 l*****z 的大作中提到】 : 还有一出啊? lol
| l*****z 发帖数: 13617 | 13 有意思!!
唉,话说俺这烂英文,还想把他的存下来练习一下呢!正想学习一下。。。。
【在 l********l 的大作中提到】 : : 呵呵,当年sf的大坑啊,当年的鸟文俺硬是看了半天才看懂啥意思。。。现在好多了
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