B******y 发帖数: 9065 | 1 头一次用bluebird,想通过bill pay来付mortgage,没想到却出error message “
Sorry, it looks like the account number or the zip code you entered is
incorrect (you may need to enter 5 or 9 zip code numbers). Please try again.
”这不是笑话么,我可以肯定account numer和zip code都没有错,但account number
是以00开头,而zip code是以0开头的,难道bluebird就认不出来了?
打电话给客服,一个慵懒的黑女的声音,搞security question就浪费了不少时间,然
后东扯西拉的不着边际,说我的IE版本过高,11不行,得用8或9的,或是其他brower。
。。实际证明,这都是胡扯,用单位的IE8也有同样问题,google chrome也不行,我甚
至用sansung note II的手机也不行,简直快疯了。。。 |
y**a 发帖数: 9065 | 2 我也遇到一样的问题,不要用他自己搜出来的payee,自己手动加就没问题了。 |
B******y 发帖数: 9065 | 3 好的,多谢了!等会试一下,不管成不成,包子会奉上。。。
【在 y**a 的大作中提到】 : 我也遇到一样的问题,不要用他自己搜出来的payee,自己手动加就没问题了。
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n******s 发帖数: 1523 | 4 bluebird has the worst CS - in terms of knowledge - I ever encountered. The
other day I tried to get one check pre-authorized over the phone (b/c it is
over $2000, and for my mortgage as well). I had to repeat pretty much
everything more than 5 times. She still couldn't get it. After 20 or 30
minutes, I decided to ask her to cancel it - I also need to repeat it about
4 or 5 times. The funny thing is that the check was approved after an hour
or two. I couldn't never figure out what happened - she told me she will
cancel it. My only guess is her English is poor, and also very poorly
trained - doesn't know how to use the system.
But she did have good attitude - so did I. Also, she is located in
Philippine.
again.
number
【在 B******y 的大作中提到】 : 头一次用bluebird,想通过bill pay来付mortgage,没想到却出error message “ : Sorry, it looks like the account number or the zip code you entered is : incorrect (you may need to enter 5 or 9 zip code numbers). Please try again. : ”这不是笑话么,我可以肯定account numer和zip code都没有错,但account number : 是以00开头,而zip code是以0开头的,难道bluebird就认不出来了? : 打电话给客服,一个慵懒的黑女的声音,搞security question就浪费了不少时间,然 : 后东扯西拉的不着边际,说我的IE版本过高,11不行,得用8或9的,或是其他brower。 : 。。实际证明,这都是胡扯,用单位的IE8也有同样问题,google chrome也不行,我甚 : 至用sansung note II的手机也不行,简直快疯了。。。
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s*********y 发帖数: 2653 | 5 怎么知道她是在菲律宾的啊?
The
is
about
【在 n******s 的大作中提到】 : bluebird has the worst CS - in terms of knowledge - I ever encountered. The : other day I tried to get one check pre-authorized over the phone (b/c it is : over $2000, and for my mortgage as well). I had to repeat pretty much : everything more than 5 times. She still couldn't get it. After 20 or 30 : minutes, I decided to ask her to cancel it - I also need to repeat it about : 4 or 5 times. The funny thing is that the check was approved after an hour : or two. I couldn't never figure out what happened - she told me she will : cancel it. My only guess is her English is poor, and also very poorly : trained - doesn't know how to use the system. : But she did have good attitude - so did I. Also, she is located in
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w********e 发帖数: 762 | 6 check for the mortgage company zip codendid u put your own zip code?nn[在
Bighappy (快乐大大大) 的大作中提到:]n :头一次用bluebird,想通过bill pay来
付mortgage,没想到却出error message “n:Sorry, it looks like the account
number or the zip code you entered is n:incorrect (you may need to enter 5
or 9 zip code numbers). Please try again.”这不是笑话么,我可以肯定account
numer和zip code都没有错,但account numbern:...........n n[发自未名空间iPhone
版] |
f****2 发帖数: 454 | 7 我昨天去WEELSFARGO银行用BB的支票付MORTGAGE,今天收到BB的邮件给拒了,没写PRE-
AUTHORIZATION CODE,到哪去找这个CODE呢? |
B******y 发帖数: 9065 | 8 当然是payee,也就是收款人的zip code呀。。。刚才手动填了,发送成功。看来用
bluebird search出来的那个真是不靠铺。。。
iPhone
【在 w********e 的大作中提到】 : check for the mortgage company zip codendid u put your own zip code?nn[在 : Bighappy (快乐大大大) 的大作中提到:]n :头一次用bluebird,想通过bill pay来 : 付mortgage,没想到却出error message “n:Sorry, it looks like the account : number or the zip code you entered is n:incorrect (you may need to enter 5 : or 9 zip code numbers). Please try again.”这不是笑话么,我可以肯定account : numer和zip code都没有错,但account numbern:...........n n[发自未名空间iPhone : 版]
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B******y 发帖数: 9065 | 9 看bluebird的FAQs,有非常详细的解释怎么获得和使用PRE-AUTHORIZATION CODE。。。
PRE-
【在 f****2 的大作中提到】 : 我昨天去WEELSFARGO银行用BB的支票付MORTGAGE,今天收到BB的邮件给拒了,没写PRE- : AUTHORIZATION CODE,到哪去找这个CODE呢?
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f****2 发帖数: 454 | 10
谢谢,你回答了我好多问题啊,可惜新人没有包子
【在 B******y 的大作中提到】 : 看bluebird的FAQs,有非常详细的解释怎么获得和使用PRE-AUTHORIZATION CODE。。。 : : PRE-
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n******s 发帖数: 1523 | 11 I asked her. Very often I chat with them in the end for a minute or two.
【在 s*********y 的大作中提到】 : 怎么知道她是在菲律宾的啊? : : The : is : about
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