S*******2
发帖数: 512 | 1 昨天在CVS要买两张香草,Thankyou卡划不过去了. 打电话给客服, 被告之没事还让过个
把小时再试.今天先在Kroger试了小额grocery. 划过了. 后去了CVS 再试香草又没划过
。呜呜... | s*******r
发帖数: 118 | 2 You can cry more later... Please report back when these happens.
According to this thread, all your Citi cards will be closed, you will be
blacklisted for future Citi credit cards, your unredeemed thankyou points
will be confiscated, your redeemed checks that have been cleared 20 days ago
will be placed stop payment, and balance reversed.
http://www.flyertalk.com/forum/credit-card-programs/1465023-cit | b*y
发帖数: 946 | | h****s
发帖数: 16779 | 4 Absolutely correct:
From here: http://www.flyertalk.com/forum/credit-card-programs/1465023-citi-cards-closed-typ-confiscated-reasons-not-disclosed-61.html
Around 2:45 EST, got a call from TY Dept in SD, informing me the closure of
TY account and TY cards (and other Citi cards closed) cannot be reversed
because the purchase of GCs at CVS are considered is an "abuse" to the
program, even though I only bought 2 GCs at less than 10% of the card's
credit line. That the security dept said I have committed "Fraud" therefore
the cards were closed regardless GC has NEVER been listed as a forbidden
item to buy in any T&Cs one can find, nor "Fraud" is ever defined in writing
in any of the T&Cs.
She claimed that because "fraud" and "abuse" were committed, Citi has the
right to close accounts and confiscate all points earned pass and present.
I pointed out that Citi made a retention offer, but never told customer that
GC purchase was forbidden. When customer bought GCs, (and in this case, so
little of them), Citi took away the bait, and used the excuse to confiscate
customer's prior years' earning, thus get away with its liability to pay out
the rewards. A bait and switch in its worst form.
I told her that since I did not have phone recording facility, I was in a
distinct disadvantage position, when it comes to the need to retrieve the
phone records so we could verify exactly what she said as representing Citi'
s position on this, I wanted her to send me a letter in writing with the
definitions she told me how the "fraud" and "abuse" are defined by Citi so I
can have it in writing to take it to arbitration or other channels. She
said a customer cannot dictate how Citi words its letter but she would send
a letter on the account closure which is final.
She did not know my AA and HHonor cards were also closed. Then she said it
was because i committed "fraud" to purchase GCs at merchant's where it
earned category bonus. I asked her to clarify whether GC purchase itself is
considered "fraud" and "abuse" on any card, or it is ONLY when purchased
with cards with category bonuses? She said she did not know that she had to
check with Citi's legal dept.
Again she reiterated the decision to closed my accounts and confiscated all
my points earned from prior years was final. She would send me a letter.
I would let the community know what exact wordings are on the letter.
So Citi did tell me, verbally, what the reasons were, "fraud" and "abuse" on
2 GCs purchases on each of the Preferred cards that had retention bonus
offers, and this allows them to take away 188K TYPs earned 4 years ago.
This is Citi, maybe Chase will follow? Chase is always well known to be 秋后
算账.
【在 b*y 的大作中提到】
: 买gift card 这么危险?
| m****6
发帖数: 738 | 5 oh my
of
therefore
writing
【在 h****s 的大作中提到】
: Absolutely correct:
: From here: http://www.flyertalk.com/forum/credit-card-programs/1465023-citi-cards-closed-typ-confiscated-reasons-not-disclosed-61.html
: Around 2:45 EST, got a call from TY Dept in SD, informing me the closure of
: TY account and TY cards (and other Citi cards closed) cannot be reversed
: because the purchase of GCs at CVS are considered is an "abuse" to the
: program, even though I only bought 2 GCs at less than 10% of the card's
: credit line. That the security dept said I have committed "Fraud" therefore
: the cards were closed regardless GC has NEVER been listed as a forbidden
: item to buy in any T&Cs one can find, nor "Fraud" is ever defined in writing
: in any of the T&Cs.
| b*y
发帖数: 946 | 6 这也太不讲理了
of
therefore
writing
【在 h****s 的大作中提到】
: Absolutely correct:
: From here: http://www.flyertalk.com/forum/credit-card-programs/1465023-citi-cards-closed-typ-confiscated-reasons-not-disclosed-61.html
: Around 2:45 EST, got a call from TY Dept in SD, informing me the closure of
: TY account and TY cards (and other Citi cards closed) cannot be reversed
: because the purchase of GCs at CVS are considered is an "abuse" to the
: program, even though I only bought 2 GCs at less than 10% of the card's
: credit line. That the security dept said I have committed "Fraud" therefore
: the cards were closed regardless GC has NEVER been listed as a forbidden
: item to buy in any T&Cs one can find, nor "Fraud" is ever defined in writing
: in any of the T&Cs.
| S*******2
发帖数: 512 | 7 刚签进citi帐户看了一下似乎一切正常.还可以link到Thank you 帐户里. Thank you
points 还在. 上周打电话要了$1800 Mortgage的支票,已经寄给Mortgage公司. 希望能
顺利deposit.
ago
【在 s*******r 的大作中提到】
: You can cry more later... Please report back when these happens.
: According to this thread, all your Citi cards will be closed, you will be
: blacklisted for future Citi credit cards, your unredeemed thankyou points
: will be confiscated, your redeemed checks that have been cleared 20 days ago
: will be placed stop payment, and balance reversed.
: http://www.flyertalk.com/forum/credit-card-programs/1465023-cit
| t******n
发帖数: 423 | 8 你们就不觉得更可能的是local的CVS把信用卡购买香草给锁了吗？
你的卡在那个CVS买别的东西试下呢？ |
| S*******2
发帖数: 512 | 9 有道理。今天晚上去别家CVS试试.回来汇报.
【在 t******n 的大作中提到】
: 你们就不觉得更可能的是local的CVS把信用卡购买香草给锁了吗？
: 你的卡在那个CVS买别的东西试下呢？
| S*******2
发帖数: 512 | 10 版上的童鞋们,这两天你们有用Thank you卡在CVS买香草成功的吗? | | | y****n
发帖数: 3697 | 11 半小时前刚买4张，分两次刷的.已经做好随时被关卡的准备
【在 S*******2 的大作中提到】
: 版上的童鞋们,这两天你们有用Thank you卡在CVS买香草成功的吗?
| S*******2
发帖数: 512 | 12 几天前在CVS试了小额,也划不过.又打电话给CITI客服.被告知帐户under review.今天
收到电话说review is over. 帐户可以用了.没有任何warning. 刚买了四张香草,没问
题! | c**2
发帖数: 8496 | 13 I doubt that, this person keeps saying GC, but I am willing to guess he
actually purachse white vanilla. Many places to buy GC, but only at CVS
will people buy white vanilla, this is no secret.
>Around 2:45 EST, got a call from TY Dept in SD, informing me the closure of
TY account and TY cards (and other Citi cards closed) cannot be reversed
because the purchase of GCs at CVS are considered is an "abuse" to the
program, even though I only bought 2 GCs at less than 10% of the card's
credit line. That the security dept said I have committed "Fraud" therefore
the cards were closed regardless GC has NEVER been listed as a forbidden
item to buy in any T&Cs one can find, nor "Fraud" is ever defined in
writing
in any of the T&Cs. | s*******r
发帖数: 118 | 14 Stone2012, how much gift card do you buy per month prior to the review? | S*******2
发帖数: 512 | |
|
