W*******n
发帖数: 4140 | 1 I did not expect these from Time Warner Cable
By Limin Wang
07/05/2012
Yesterday, 07/04/2012, I got a Time Warner Cable bill from the mailbox. It
says the charge will increase from the old $29.99/m to $38.99/m, even after
some discount, for standard internet service from 07/06/2012 – 08/05/2012.
Today, my family called at least five times to Time Warner Cable, to 718-358
-0900, and 718-358-7928, for up around 140 minutes.
Time Warner Cable focused to sell higher-priced services on the phone, but
we just tried to get the current $29.99/m charge, or lower, or even
disconnection. They then mentioned prices of $34.99, $25.99, so and so. At
one point, a female customer representative told about the $19.99/m basic
internet service, and I expressed my interest in it. When I said whether I
could pay $19.99 for the next bill, she said that I had to pay the original
$38.99 and then get credit on the future bill. I was questioning on such
pay arrangement, and the customer service simply got impatient and put me on
phone transfer. Nobody would answer after long waiting, or when the phone
got through, the customer service kept saying they could not hear well, even
when my phone signal showed to be strong. Also, they were not able to
answer why I could not access some websites such as http://www.maoflag.net while I could access them from other network.
At the end, I asked to remove the service from Time Warner Cable, and today
should be my last day from my last payment. The customer representative said
Time Warner Cable will keep billing me until their earliest picking-time
for the modem on 11 a.m. – 2 p.m., July 14, even after I said I would
disconnect the modem and wait for their convenient time to pick it up. Time
Warner Cable billed a deposit for this modem when the service started. She
mentioned that I could go to a nearest Time Warner Cable store to return the
modem. When I asked her the location of a Time Warner Cable store, she said
that she could not pull up any location, and that she was just following
the standard procedure.
I am afraid that Time Warner Cable would just play whatever rules it sets up
. Sorry to say that I cannot afford such service from Time Warner Cable. | G*******l
发帖数: 2575 | | W*******n
发帖数: 4140 | 3 I do not know where is the "free enterprise" some humans keep talking about.
【在 G*******l 的大作中提到】
: 可恶的垄断啊。。。
| B******5
发帖数: 4676 | | W*******n
发帖数: 4140 | 5 It is business issue, not service of crap here. Please do not come to enjoy
other people's pain.
【在 B******5 的大作中提到】
: 不是吧，我刚定了他们家，后天来装。。。
| a**********m
发帖数: 2098 | 6 Think like you're paying for the luxury tax of Lin's salary. Would that make
you feel a little better?
enjoy
【在 W*******n 的大作中提到】
: It is business issue, not service of crap here. Please do not come to enjoy
: other people's pain.
| g********x
发帖数: 4671 | 7 Time Warner & Comcast = total crap
get FIOS if you can | c******3
发帖数: 118 | 8
enjoy
楼主真他妈的有病
【在 W*******n 的大作中提到】
: It is business issue, not service of crap here. Please do not come to enjoy
: other people's pain.
|
| G****A
发帖数: 4160 | 9 utility 公司有好的么？
从TW到了AT&T你才知道什么叫邪恶
after
.
358
【在 W*******n 的大作中提到】
: I did not expect these from Time Warner Cable
: By Limin Wang
: 07/05/2012
: Yesterday, 07/04/2012, I got a Time Warner Cable bill from the mailbox. It
: says the charge will increase from the old $29.99/m to $38.99/m, even after
: some discount, for standard internet service from 07/06/2012 – 08/05/2012.
: Today, my family called at least five times to Time Warner Cable, to 718-358
: -0900, and 718-358-7928, for up around 140 minutes.
: Time Warner Cable focused to sell higher-priced services on the phone, but
: we just tried to get the current $29.99/m charge, or lower, or even
| G****A
发帖数: 4160 | 10 utility 公司有好的么？
从TW到了AT&T你才知道什么叫邪恶
after
.
358
【在 W*******n 的大作中提到】
: I did not expect these from Time Warner Cable
: By Limin Wang
: 07/05/2012
: Yesterday, 07/04/2012, I got a Time Warner Cable bill from the mailbox. It
: says the charge will increase from the old $29.99/m to $38.99/m, even after
: some discount, for standard internet service from 07/06/2012 – 08/05/2012.
: Today, my family called at least five times to Time Warner Cable, to 718-358
: -0900, and 718-358-7928, for up around 140 minutes.
: Time Warner Cable focused to sell higher-priced services on the phone, but
: we just tried to get the current $29.99/m charge, or lower, or even
| m******e
发帖数: 1293 | 11 why can't you go to time Warner web site to find out their location?
after
.
358
【在 W*******n 的大作中提到】
: I did not expect these from Time Warner Cable
: By Limin Wang
: 07/05/2012
: Yesterday, 07/04/2012, I got a Time Warner Cable bill from the mailbox. It
: says the charge will increase from the old $29.99/m to $38.99/m, even after
: some discount, for standard internet service from 07/06/2012 – 08/05/2012.
: Today, my family called at least five times to Time Warner Cable, to 718-358
: -0900, and 718-358-7928, for up around 140 minutes.
: Time Warner Cable focused to sell higher-priced services on the phone, but
: we just tried to get the current $29.99/m charge, or lower, or even
| m******e
发帖数: 1293 | 12 neither is good. I changed from at&t to time Warner back to at&t. just keep
change once the promotion is over. why waste time with them over the phone?
if you don't like the price just walk, if you can't find a better price,
then it's you suck.
【在 G****A 的大作中提到】
: utility 公司有好的么？
: 从TW到了AT&T你才知道什么叫邪恶
:
: after
: .
: 358
| t*********r
发帖数: 2431 | | W*******n
发帖数: 4140 | 14 我好久没上这网了，现在询问你疯狗咬人病好了没有？
【在 c******3 的大作中提到】
:
: enjoy
: 楼主真他妈的有病
|
|
