z***x
发帖数: 9 | 1 If possible, I would like to give them negative 10 stars, since I lost ~$
1000 due to their dishonest conduct/fraud. In short, based on their
estimated price, I took the treatments and paid the corresponding fees, and
also skipped a few proposed treatments due to unacceptable high prices, but
after 3+ years, they informed me I owed them $1200+!
Don’t want to lose your hard-earned money? It may be hundreds to thousands
dollars. It may be now, but also in 3, 5, even 10 years! Don’t want to sit
in a court as a defendant? Then please take a few minutes to read the
following, which may help protect you from such risks.
I saw Dr. Christy Y. Chen in 2011 at All Smile Dental, Escondido. Recently,
I got an order to a court after we already moved to OC and had to pay the
money they deem I owed them.
In Dec. 2011, I did a root canal therapy and crown, and a filling on my
front tooth during my last treatment. It's very clear, on the price estimate
list they gave me, with 0.00 under ‘Pri Ins’ column, that at that time
they have already known my insurance would not cover any more treatments
since it already paid the maximum annual limit, and then offered me 80% off
discount on the root canal therapy and filling. The discounted prices were
written on the list. They intentionally cheated/misled me to take those
treatments first by a lower estimated price. Apparently, if without the
discount, I may just wait another month until the next year to take the
remaining treatments and use my dental benefits.
3+ years later, I got an order saying I owed them $1200+, including the $800
+ principal and 1% interest per month. Their reason is my insurance denied
some payments towards the last several treatments since it already paid the
maximum, which they have already known from the right beginning, so now I
have to pay the remaining + the interests. They simply ignored the 80% off
discount they offered me and said they don't know what the numbers they
wrote on the price estimate list mean.
During the past 3+ years, we did get some mails from All Smile Dental asking
for the money, but without any detailed statements. It just said 'Balance
Forward’. We called and mailed them several times to ask for a detailed
statement, but never ever got any useful response. They delayed the whole
process intentionally to collect more interests.
In the court, their representative (Robert) suggested I should call my
insurance company to get clear about the items they denied to pay. But, in
fact, we never ever got any mails/bills from our insurance company about any
services at All Smile Dental, then why we had to call, to ask for what? The
mediator suggested Robert to call All Smile Dental to ask their acceptable
amount of the payment, Robert denied.
By the end, I had to pay ~$1000 to get the case done, just would not like to
waste any more time and energy, since totally we have already spent tens
hours and unlimited energy on this. When I presented the check to Robert,
the mediator suggested Robert to sign his initial on my check stub copy,
Robert also denied. Instead, he asked my email address and said he would
email me a receipt. But I have never got anything from him thereafter.
In addition, their treatment is also terrible. The filling on my front tooth
dropped soon. The mouth guard they made is way too thick, big, and hard,
and I couldn't return or replace it. They haven't concerned your concerns.
What they concern most is money, money, money! They pushed you to take
whatever the most treatments they may make on you and earn the most money
from you. I believe some of the treatments are unnecessary and may just
generate no any effect. Moreover, their price is the highest among the four
dental offices I ever used.
So, to save your money, to save your teeth, please stay away from All Smile
Dental, and please also have your friends know. I feel we are responsible to
spread out such words and protect the people around us from unnecessary
treatments, payments and trouble later. It may be in 10 years! http://www.yelp.com/biz/all-smile-dental-escondido
Wondering why they are so eager to chase all the money, even some 10+ years
ago? They are going to close soon or what?
If necessary, all of us, who ever paid extra unreasonable hundreds to
thousands dollars to All Smile Dental due to their unethical conduct/cheat/
fraud, may get together to protect our rights. Any lawyers here would like
to help?
To Kenny S.: You worked hard to represent All Smile Dental and reply those
customer reviews criticizing All Smile Dental. But fact is fact. Please stop
threatening us, the victims. I feel your response to your previous patients
/customers simply reveals how unprofessional and dishonest your team is! | w***t
发帖数: 8175 | | w***t
发帖数: 8175 | 3 还没有找到好牙医。技术好的。东区有好的，请推荐。 | Y***r
发帖数: 15270 | 4 俺楼主的描述，没啥问题，自己用的超限了，被insurance deny ，当然要自己买单。
而且超限这个事实楼主也是知道的。
【在 w***t 的大作中提到】
: posted on yelp
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