h*********e
发帖数: 91 | 1 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
他email给你。 |
b*******k
发帖数: 16989 | 2 什么job啊？
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
h*********e
发帖数: 91 | |
r******l
发帖数: 66 | 4 你好，我感兴趣！请问哪里能看到job description呀？ 不知道背景合适不合适。谢谢
！ |
c******5
发帖数: 84 | 5 你好，能说下具体的job description么？麻烦请发封邮件给我 w*******[email protected]
谢谢!
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
s******o
发帖数: 357 | |
f********s
发帖数: 159 | 7 给你发站内信了，请查收。谢谢！
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
n****t
发帖数: 729 | 8
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
r******o
发帖数: 1851 | 9 我想最好能说什么方向的职位，或者大致要求，可能会好一点，不会不match的盲目瞎
投 |
h*********e
发帖数: 91 | 10 请把简历发到 t********[email protected] |
|
|
z*******8
发帖数: 47 | 11 你好，我对这个很感兴趣，能发一下job description吗？谢谢了 |
h*********e
发帖数: 91 | 12 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
他email给你。 |
b*******k
发帖数: 16989 | 13 什么job啊？
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
h*********e
发帖数: 91 | |
r******l
发帖数: 66 | 15 你好，我感兴趣！请问哪里能看到job description呀？ 不知道背景合适不合适。谢谢
！ |
c******5
发帖数: 84 | 16 你好，能说下具体的job description么？麻烦请发封邮件给我 w*******[email protected]
谢谢!
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
s******o
发帖数: 357 | |
f********s
发帖数: 159 | 18 给你发站内信了，请查收。谢谢！
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
n****t
发帖数: 729 | 19
【在 h*********e 的大作中提到】
: 朋友说他们组要招四个，他也亲自面试，很好的公司。 需要的人可以投条给我， 我把
: 他email给你。
|
r******o
发帖数: 1851 | 20 我想最好能说什么方向的职位，或者大致要求，可能会好一点，不会不match的盲目瞎
投 |
|
|
h*********e
发帖数: 91 | 21 请把简历发到 t********[email protected] |
z*******8
发帖数: 47 | 22 你好，我对这个很感兴趣，能发一下job description吗？谢谢了 |
h*********e
发帖数: 91 | 23 不好意思来晚了， 朋友最近度假了，一直没发给我职位描述，他也还没来得及看简历
，现在终于发来了，更新一下，想申请的人发email : t********[email protected]
Technical Support Engineer
In this exciting role, you will be part of the Premium Services global
organization with an emphasis on collaboration and customer focus. You will
be responsible for interacting with a subset of PTC’s largest most
strategic customers that require the highest level of service PTC offers.
Technical Support Engineers in PTC’s Premium Services group are experts in
one or more line of products while staying focused on providing a high touch
customer experience. You will assume a combination of responsibilities
working with our customers and the greater PTC Team to resolve software
issues.
Primary Responsibilities
• Work with System Administrators, Field Consultants, Developers, and
Engineers at customer sites to diagnose reported software issues related to
deployment, customization or operation of PTC’s Enterprise Product Life-
Cycle Management System.
• Create and publish solution knowledge for re-use by customers and
PTC employees.
• Opportunities to train, mentor, and participate in continual
training and personal improvement will arise as the candidate develops their
skills. Candidate must be willing to take on new challenges.
• Take a leadership role in internal and external Projects around
supporting our customer’s success.
Requirements – Non Technical
• A strong capacity and desire to develop customer service and
communication skills. The candidate will be expected to understand a
customer needs, put themselves in the customer’s shoes, and guide the
customer’s expectations. We ask our engineers to be the voice of the
customer back to the company.
• The ability to manage multiple urgent issues in parallel.
• The confidence, communication and interpersonal skills to lead
customers in urgent or critical situations.
• The desire to learn new soft and technology skills and the desire to
coach, mentor and train peers throughout the organization.
• The ability to work with team mates to achieve a mission.
• Presentation skills to prepare and present to large and small groups
on technical and functional topics.
• Leadership skills to drive technical and service initiatives.
• The ability to present to senior management and executives.
Requirements –Technical
• Experience in Java, SQL, and other modern programming languages.
• Experience or Exposure to installing, configuring and administering
Web-based applications, Relational Databases, Open-Source Projects (such as
Apache Web-Server, Apache Tomcat, OpenDS).
• Able to produce audience-appropriate technical communications with
executives, support personnel, and the customer.
• Can quickly adapt to new web technologies along with advancements
such as OS and mobile computing.
Basic Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or
Engineering.
• 1 year experience using Java or 1 year experience using another
Object Oriented Language.
• 1 year of Database experience in Oracle or SQL Server.
• 1 year experience using Unix and/or NT operating systems.
Preferred Qualifications
• Experience in implementation, support, consulting or development in
enterprise business applications on Java and other web related technologies.
• Exceptional diagnostic ability and skilled in using industry
standard tools and techniques monitoring, tuning and/or changing complex
applications to optimize the product to perform to customer expectations.
• Extensive experience with aspects of enterprise application suites (
networks, database configuration, server configuration, Web Server
optimization, load balancing hardware, and SQL tuning).
• The ability to analyze details and synthesize the "big picture" from
incomplete or ambiguous data.
• Ability to influence and gain cooperative relationships with wide
range of audiences ranging from executives to technical specialists.
• Able to develop a coherent plan of action that meets everyone’s
needs to resolve a given situation as quickly as possible.
• Able to revise actions plans as new data is obtained.
• Bachelors degree in Computer Science, Mechanical Engineering,
Manufacturing Information Systems, Electrical Engineering or similar fields.
• US Citizens are preferred. (虽然这样说，但朋友说公司是很乐意办绿卡的） |
