Very useful. Thanks!
I also learned a new word: Ombudsman, 申诉专员.
can request and what they can do......
【在 IJ 的大作中提到】 : Thought this will be helpful for the call to USCIS regarding to what you can : request and what they can do...... : http://www.dhs.gov/files/publications/gc_1305658440339.shtm : www.aila.org/content/default.aspx?docid=31730