d*****u
发帖数: 191 | 1 好像是说老板把客人全现金预付订枪的钱拿去它用，然后没有钱去从分销商那边进枪给
客人了。一团糟，还好没有从他们家买东西。版主把他们从置顶的帖子里面去掉吧。不
要让其他人上当了。
许多人从网上买的枪运到他们那里现在做不了transfer。通过他们已付全款预定的枪也
没有，好多人在找着去退款，但是店不开门退不了。DROS了一半的要cancel掉。还有一
哥们说订了两个手枪运到他们那里，他们没开门，ups把枪送到对面/旁边的店然后两把
枪都丢了。
http://mobile.calguns.net/calgunforum/showthread.php?t=650981
下面是valkyrie arms在网上发的一个帖子，但是他们的账号好像有好几个人在用，所
以也搞不清楚是谁在发言。
Some of the speculations in this thread are correct. When the store moved
from Milpitas to Santa Clara, a new owner took over. The store was renamed
Valkyrie Arms Police Supply and Firearms by the new owner. Tim was on board
to help the “new” store. Before being renamed, 10-8 Police Supply was not
doing well and Tim was contacted to help with 10-8 Policy Supply’s business
. Tim’s advice was not taken and the new owner continued to run the store
as he pleased. Tim became less and less involved in the company as time went
on, and eventually left. The store started sliding downhill, exponentially
in the past weeks. The owner created the recent “inventory & audit”
closure to buy time to deal with the situation. Some of us (store employees)
stuck around to lend a hand for a short time.
What was happening that dug Valkyrie Arms Police Supply and Firearms' hole
was that many of the firearms orders placed at the Santa Clara store were
for items that were out of stock. When many of these items came back into
stock (sometimes 2 weeks, other times it was months) the new owner had
already spent the money. The new owner disregarded Tim’s advice to keep the
money aside for customer orders and other store necessities. Tim and the
store employees stuck with it for some time and tried to fix the store and
the owner’s habits, but were unsuccessful. Tim signed onto 10-8 Police
Supply under false conditions and promises issued by the owner. Tim was told
10-8 Police Supply did not have any debt and that they were making a profit
. It was eventually found out that 10-8 Police Supply actually owed debt to
various vendors. In the past months, the new owner was taking profits from
Valkyrie Arms, which was supposed to be used for customer orders, inventory
for the store, and employee pay, and instead used it to pay off his debt,
and bills. Tim was supposed to have control on how the finances were handled
and used. The new owner did not like how Tim used the money, and decided to
transfer the money out of the company’s account. Valkyrie Arms (Milpitas)
did have guns on order which were transferred over to Santa Clara; however
this was because the guns ordered were harder to obtain. Money from these
orders was also spent by the new owner.
We made it a point never to gouge customers, we wanted to stay competitive.
Many of us working there made and became friends with customers and what was
happening behind closed doors affected this friendship. We tried our best
to get customer their guns, some went as far as using their personal credit
cards to acquire inventory, which was quicker than having to use the store’
s accounts to order products. Some of us spent time on our days off to track
down guns from other dealers, or whoever may have that particular gun in
stock. Because of this, we built a good relationship with other dealers.
Customer service was a top priority for us. We personally witnessed it
lacking at times as things headed downhill. We were proud to hear from
customers that we were the friendliest gun shop they had ever visited, and
really took pride in that. With the new boss, our morale sometimes dipped
and that showed in our customer interactions. We sincerely apologize for the
poor customer service.
It is unfortunate that it has come to this. All the employees have left the
company with Tim. Currently, the new owner has been issuing refunds to
customers and transferring the guns he is able to. Since Tim is no longer
part of the company, Valkyrie Arms Police Supply and Firearms is unable to
perform Single-Shot Exemptions (SSE from now on) of off-roster pistols.
Those pistols pending DROS (have yet to be registered) are being arranged to
be transferred to another FFL that can provide the proper SSE service.
Firearms currently in DROS (already registered and in the 10-day waiting
period) can arrange a pick up by calling the store and getting in touch with
the owner, unless it is an SSE. Upon our parting with the company, it is
still undecided what is to be done with the off-roster pistols that require
the SSE to be picked up. We speculate that those DROSs will be cancelled and
the pistols transferred to a FFL that can re-register and facilitate the
SSE.
This post was much longer than expected. We are simply writing to let
everyone know the status of the Santa Clara store. This is a sad and
unfortunate event for Valkyrie Arms. All of us were customers at the
Milpitas store before being asked to come aboard as employees. Many of our
personal reputations were tied to the store, not just Tim’s or “Valkyrie
Arms”. We employees never intended to “scam” any of our customers or
steal their money. We sincerely hope that everyone involved will be able to
reach a resolution. It has been a pleasure working for Valkyrie Arms and
meeting everyone that came in, even if it was just to hang out.
Happy Holidays,
Valkyrie Arms Employees |
