Here are the instructions with the requested documentation! Please follow
the instructions below and we'd be happy to assist!
Before proceeding we will need to verify the identity of the registered user
before granting the exception of an update to the account in question.
Please provide the following information:
***NOTE*** We will only be able to make the requested changes pending
receipt, review, and approval of the documentation requested below.
1) A legible photocopy of the identification of the current registered
account user. Only a government issued photo ID or Birth Certificate (minors
only) will be accepted. (School IDs are *not* accepted.)
2) A copy of the TOU (Terms of Use) form completed and signed. Proper
contact information should be used. You may find the TOU form here: http://us.blizzard.com/support/article/bnettouform
3) An authentication key belonging to a World of Warcraft or StarCraft II
account that was merged into the Battle.net account. (Key provided must have
been added to the account more than 30 days ago):
4) The Secret Question Answer to the Battle.net account.
