Service records show your case is in line to be reviewed by an officer.
We ask that you allow additional time for this process to take place since
we process these cases in the order received. If after 60 days, and you
haven't received anything in the mail, please contact us at the National
Customer Service at the number provided below.
What You Can Do
Please see the "Online Services" below to check the status of your case in
the near future. We apologize for the delay.
We hope this information is helpful to you