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发帖数: 502 | 1 message one:
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Hello,
Thank you for contacting support. RingPlus has reached an agreement in
principal with its carrier partner to allow us time to migrate you all to
Ting on February 21st, 2017. If you wish to be migrated to Ting, you do not
need to port your number to Ting or cancel your service with RingPlus.
Ting is welcoming all RingPlus Members. Ting will honor all Members' current
RingPlus Top Up balances with a credit toward Ting service. Ting will also
honor this deal for Members that have already switched to Ting. Please be
advised that port outs prior to the migration could be slow.
Each member will start with a $35 credit, regardless of whether they have
any RingPlus Top Up balance! Those members who have a RingPlus Top Up
balance higher than $35 will get the first $35 applied in full. Afterwards,
the remaining Top Up balance (over $35) will be disbursed in $5 credit
increments each month until the Top Up is exhausted.
After the move to Ting, Members will not have active service until Ting has
collected a credit card from the Member and the Member has agreed to Ting’s
terms of service online.
If you port out to another carrier or cancel your service, you will lose
your top up balance.
Thank you.
Message two------------------------
Dear ***,
Our Support Rep has indicated that your ticket has been Resolved.
If there is no response from you, we will assume that the ticket has been
resolved and the ticket will be automatically closed after 24 hours.
Sincerely,
RingPlusSupport Team |
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