S*******n
发帖数: 10009 | 1 http://www.consumerreports.org/cro/magazine/2014/04/extended-wa
Reliability and satisfaction
"It was a horrific experience. I feel like the dealer ripped me off."—
Helene Heller
When we asked car owners whose extended warranties had taken effect how
satisfied they were with their experiences, the most satisfied were
primarily owners of less-reliable brands, including BMW, Chrysler, Dodge,
and Mercedes-Benz. Those are all brands that have had average or below-
average reliability in our Annual Auto Survey. Interestingly, some of these
brands also had the most expensive extended warranties, with Mercedes-Benz
owners paying $2,200 on average, followed by BMW owners, at $2,007, and
Chrysler owners, at $1,525.
The reason for those owners’ higher satisfaction may be that they tended to
use the coverage more often than owners of cars from historically reliable
brands. That probably helps consumers feel more justified about having spent
money for the coverage—a bittersweet way to rationalize the purchase. BMW
owners were more likely to have used the coverage than any other brand we
rated, with 71 percent saying they had done so. Chrysler owners were next,
at 65 percent, followed by Dodge, at 63 percent, and Mercedes-Benz, at 60
percent. Still, even among this group, only around 40 percent of owners for
each of the four brands said they would definitely buy the coverage again.
Conversely, owners of Hondas, Subarus, and Toyotas—perennially high-ranking
brands for reliability—were among the least satisfied overall with their
extended warranties. They were also far less likely to have used them,
compared with owners of most other brands’ models. Just 39 percent of Honda
and Toyota owners reported having used their coverage, followed by only 36
percent of Subaru owners. Not surprisingly, owners of those brands were
among the least likely to say they’d definitely purchase the coverage again
; less than a quarter of policyholders for each make said they would do so.
“100,000 miles came and went, and the car never needed any repairs other
than regular maintenance. What a waste! I will never buy another extended
warranty for a car,” said Honda Civic owner Liz Garibaldi. | T*********s
发帖数: 20444 | 2 这是婊子媒体
没有经过rihei的认证
these
【在 S*******n 的大作中提到】
: http://www.consumerreports.org/cro/magazine/2014/04/extended-wa
: Reliability and satisfaction
: "It was a horrific experience. I feel like the dealer ripped me off."—
: Helene Heller
: When we asked car owners whose extended warranties had taken effect how
: satisfied they were with their experiences, the most satisfied were
: primarily owners of less-reliable brands, including BMW, Chrysler, Dodge,
: and Mercedes-Benz. Those are all brands that have had average or below-
: average reliability in our Annual Auto Survey. Interestingly, some of these
: brands also had the most expensive extended warranties, with Mercedes-Benz
| r***i
发帖数: 9780 | 3 婊子媒体cr编造数据太离谱
就别拿来忽悠人了
现在ford质量无论是新车保修，还是二手车保修，质量都比丰田好
新车保修内
二手车保修
发信人: ESPNDOTCOM (Tim), 信区: Automobile
标 题: FORD 现在质量很好, 劝买日车的三思.
发信站: BBS 未名空间站 (Fri Aug 29 13:48:10 2014, 美东)
之所以这样说是因为我朋友是替美国一家很大的二手车代理商做warranty精算. FORD最
近5年的理陪率,包括欧洲,亚洲,美国. 一直都是前三低, 亚洲车来说, 韩国最近4,5年
的车已经比丰田好了. 就是数据说话,决无造谣. | r***i
发帖数: 9780 | 4 别的不说，从extended warranty的价格就可见一斑
bmw 328，7年10万mile全包， extended warranty 价格是4000多
对应的差不多价位的es350 是2000多
价格对比是2倍，看似和婊子媒体cr的很符合
但是实际上bmw维修上无论是配件还是人工耗时，都是lexus的2倍之多
最终结果就是这两个牌子出了保修出现故障需要维修的可能性是差不多的，比例差异几
乎可以忽略
而在保修期内，bmw这几年的warranty claim是1.5%左右，而丰田是2.5%左右，bmw反而
比丰田表现好 | S*******n
发帖数: 10009 | 5 自爆不读帖就喷啦。
明明原帖指 extended warranty,不是原厂的
【在 r***i 的大作中提到】
: 婊子媒体cr编造数据太离谱
: 就别拿来忽悠人了
: 现在ford质量无论是新车保修，还是二手车保修，质量都比丰田好
: 新车保修内
: 二手车保修
: 发信人: ESPNDOTCOM (Tim), 信区: Automobile
: 标 题: FORD 现在质量很好, 劝买日车的三思.
: 发信站: BBS 未名空间站 (Fri Aug 29 13:48:10 2014, 美东)
: 之所以这样说是因为我朋友是替美国一家很大的二手车代理商做warranty精算. FORD最
: 近5年的理陪率,包括欧洲,亚洲,美国. 一直都是前三低, 亚洲车来说, 韩国最近4,5年
| A**********l
发帖数: 652 | 6 laoselang(rihei) 那张自己编数据做的图简直就是他的万能油，啥答案下面都不忘贴
一遍，虽然毫不沾边。 | n**x
发帖数: 1898 | 7 waranty使用数据就能说明问题么？像有的车，明知变速箱有问题就不给换，warranty
开销也可以减少的。
另外福特gm的车销量中，皮卡占了大半。
【在 r***i 的大作中提到】
: 婊子媒体cr编造数据太离谱
: 就别拿来忽悠人了
: 现在ford质量无论是新车保修，还是二手车保修，质量都比丰田好
: 新车保修内
: 二手车保修
: 发信人: ESPNDOTCOM (Tim), 信区: Automobile
: 标 题: FORD 现在质量很好, 劝买日车的三思.
: 发信站: BBS 未名空间站 (Fri Aug 29 13:48:10 2014, 美东)
: 之所以这样说是因为我朋友是替美国一家很大的二手车代理商做warranty精算. FORD最
: 近5年的理陪率,包括欧洲,亚洲,美国. 一直都是前三低, 亚洲车来说, 韩国最近4,5年
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